Great tech but 2 1/2 hours for just an oil change?? Why a 1 o'clock appt when the car just sits until after 2?? Next time go to jiffy lube!!
3/21/2024
Nancy H. VERIFIED CUSTOMER
David was very patient and professional. We appreciate his help
3/21/2024
Katharine M. VERIFIED CUSTOMER
Very long wait time for service I called today to speak with sales he was to email me some information regarding selling my car never received
3/21/2024
Andrew B. VERIFIED CUSTOMER
Erin was great and allowed me to work through which repairs to get done which ultimately was all of them. She was very easy-going and the repairs seem to have been made to Honda’s standards.
3/21/2024
Mary C. VERIFIED CUSTOMER
Kevin was great. I’ll try to schedule with him again in the future.
3/21/2024
Jim S. VERIFIED CUSTOMER
Thank you appreciate the great service.
3/21/2024
Barbara M. VERIFIED CUSTOMER
I think his name is Joseph Lopez, not Lopes, I was totally happy with his service.
3/21/2024
Charles B. VERIFIED CUSTOMER
Kevin did a great job working by himself to service his customers during the transition to 24 hour service.
3/21/2024
Michael L. VERIFIED CUSTOMER
If I wasn't I wouldn't be taking my vehicle to you. Just keep up the good work.
3/21/2024
Leilani H. VERIFIED CUSTOMER
I’m really frustrated with the lack of direct communication from your team at all levels. From making the appointment to questions about my repair, the process was frustrating. The cashier was very helpful and escalated my concerns to the super/manager on duty but I was told that you all are very aware of my service issues and that it’s being discussed already from other feedback. I’m not sure if that’s supposed to make my experience better or worse with a response like that. Not super impressed with today’s experience.
3/21/2024
Berta B. VERIFIED CUSTOMER
Thank you Noah for answering my questions. I THINK YOUR DOING A GOOD JOB ????
3/21/2024
Thomas M. VERIFIED CUSTOMER
Service was quick and efficient. Curtis was very professional.
3/21/2024
Frank K. VERIFIED CUSTOMER
Thank you so much you guys did a great job as usual
3/21/2024
Mina S. VERIFIED CUSTOMER
Kevin was great
3/21/2024
Norman R. VERIFIED CUSTOMER
Service rep was good. Prior service was not as expected. Oil was leaking after a routine oil change. I had to return for service. After two hours, it was found the drain plug was not tightened correctly. The wait was excessive for the repair.
3/20/2024
Saquib C. VERIFIED CUSTOMER
He addresses all my needs and directed to CJ for some follow up as well. I must point out your service video is extraordinary and very informative. Very creative indeed.
3/20/2024
Kameel T. VERIFIED CUSTOMER
Thanks
3/20/2024
Hyon E. VERIFIED CUSTOMER
Wait time for service rep took long
They found nail on my tire and had to replace new one. I purchased brand new tire and request discount or do something for me and rep said he would talk to manager. I got $10 off but was hoping be more since I bought the car from them and purchased premium package coverage which expired 2 months ago.
Overall I brought the car in 2 times and finally found nail . Not sure why they couldn't find it 1st tome.
3/20/2024
Kirit P. VERIFIED CUSTOMER
Atif is a good guy knowledgeable
3/20/2024
David R. VERIFIED CUSTOMER
Excellent team, really appreciated the option of the shuttle service also. Our CRV was repaired in a very timely manner. Great new facility.