I called to see if there was any way I could be fit in. The service guy said yes I have time ! He was great and had my oil changed super quick. He also took Time to explain how to take care of my car and what is needed.
5/11/2018
Mayra E. VERIFIED CUSTOMER
Thank you for the excellent service !
5/11/2018
Blythe M. VERIFIED CUSTOMER
George was very thorough and personable!
5/11/2018
Jennifer R. VERIFIED CUSTOMER
John is amazing. He resolved all issues. Another Honda dealer was not going to let me drive off the lot because of a broken oil pan. Turns out it's not broken and the Time sent is permanent. Thank you for being honest!! I am only ever coming to this service center even though I moved 45 min away.
5/11/2018
Debi G. VERIFIED CUSTOMER
Leroy Trusty was very professional & helpful.
5/11/2018
Edward P. VERIFIED CUSTOMER
Fast and friendly service!
5/10/2018
Stephen C. VERIFIED CUSTOMER
Mike always does a great job and ensures everything promised is delivered.
5/10/2018
Jeffrey R. VERIFIED CUSTOMER
Alex was great!! He went above and beyond...a real gem. He is someone that you want representing service at Honda.
5/10/2018
Mateo G. VERIFIED CUSTOMER
Great service
5/10/2018
Diana L. VERIFIED CUSTOMER
Very friendly!
5/10/2018
Greg W. VERIFIED CUSTOMER
Hopefully no more problems with the car
5/10/2018
Susan S. VERIFIED CUSTOMER
I have owned 3 Hondas. A ‘95- ‘00 & ‘17. I’ve been associated
with Countryside Honda, Joliet Honda & St Charles. The St Charles location
is by far the best when it comes to customer service, Michael Castro is without
a doubt the most amazing Service Advisor I have ever encountered. He is genuinely interested in the owners challenges they are having with
their vehicle. He always keeps you informed. I will always recommend St Charles Honda to anyone who asks and even if they don’t. Thank you. ????
5/10/2018
Phil V. VERIFIED CUSTOMER
Leroy was very helpful and very professional. I was a GM at a Nissan dealership and I would have loved to have a employee like Leroy working for us.
5/10/2018
Winjoy M. VERIFIED CUSTOMER
Dan was really great. Helped with the whole car service.
But the rattling noise in the steering area is still persisting.
Would like McGrath to take a look at it and hopefully resolve it. As it would be my third time I would have to bring in my car for the same issue.
5/10/2018
Kathleen S. VERIFIED CUSTOMER
Thank you Alex for being so thorough! ????
5/9/2018
Lawrence C. VERIFIED CUSTOMER
Good communicator. This kind of service will keep me coming back
5/9/2018
Anna S. VERIFIED CUSTOMER
Dear Daniel
We like your work, your scheduling, your promising and your information. We will recommend you anytime. Have a great summer.
Bob
5/9/2018
Maria S. VERIFIED CUSTOMER
Dan ia always professional and courteous.
5/9/2018
Douglas R. VERIFIED CUSTOMER
Tech was very kind and took care of my wife’s Honda issue. AND he stayed late to ensure the job was completed to our satisfaction. GREAT JOB!!!