CJ did great job keeping me informed of extent of service and when it would be completed. He had the loaner car ready so everything went smoothly. thanks
5/25/2018
John I. VERIFIED CUSTOMER
Very friendly and professional. I had confidence that I was being well taken care of.
5/25/2018
John W. VERIFIED CUSTOMER
Good job done in a timely way. John did a fine job explaining what needed to be done and after, what was completed.
5/25/2018
Ryan M. VERIFIED CUSTOMER
Hi,
John was very nice to work with I had no issues with him at all. Upon arriving home I checked my oil and it was significantly OVERFILLED. I will be returning tomorrow to get this corrected.
Thank You.
Ryan M
5/25/2018
Maria Z. VERIFIED CUSTOMER
My mom doesn't speak English she went only for Ricall and oil change and tire rotation only anything else if need to be done you guys supposed to contact me at ****-****-xxxx.
Without contacting me you guys change air filter and cabin filter for extra $111. I am very disappointed with the service and the way you treat your customer
5/25/2018
Joan C. VERIFIED CUSTOMER
Very nice offered some helpful suggestions
5/25/2018
Jim K. VERIFIED CUSTOMER
I mean if you request that we’re not done when I picked up the car. I wanted my maintenance book updated and it was not and I wanted a price quote for anti-freeze flushing that was not included, and two things I did not request in the were included. There were things and requested during my last visit that weren’t included. And I picked up the car . I see a trend here!
5/24/2018
Troyah R. VERIFIED CUSTOMER
Very professional, answered all of my questions and my car was completed in a timely manner!
Thanks
5/24/2018
Katherine C. VERIFIED CUSTOMER
Everything was great, people were very polite. My only complaint that an oil change took over 2 hours. I had an appt. And try to manage my time.
5/24/2018
Ronald G. VERIFIED CUSTOMER
Alex did a fantastic job! He’s friendly and funny and truly cares about servicing the customer!
5/24/2018
Erin . VERIFIED CUSTOMER
Very efficient.
5/24/2018
Kevin O. VERIFIED CUSTOMER
Long wait time . I’ll go to Valley next time.
5/24/2018
Philip G. VERIFIED CUSTOMER
Everyone at McGrath is great and professional.
Always have the service done there on all 3 of our Honda vehicles.
5/24/2018
Jane O. VERIFIED CUSTOMER
Everything was to my satisfaction
5/24/2018
Barbara B. VERIFIED CUSTOMER
I would like to thank Alex for being very attentive to my concerns today.
5/24/2018
Genevieve J. VERIFIED CUSTOMER
Everything went as quick as possible and George did a nice job.
5/24/2018
Lara H. VERIFIED CUSTOMER
I had an 11:15am appt and I was on time. On the phone the confirmed it would be 45min wait time and I assumed...okay, an hour or less. I was there for 2hours. I was not satisfied and I had to change around plans and pick ups for my children.
5/23/2018
Robert C. VERIFIED CUSTOMER
I bought a used 2006 Honda Cr-v which was detailed very well i also purchased a new radio for it but no one showed me how to program it or it’s feat!! the license plate bracket in front was not very secured and is flopping around and I would have thought I would receive a full tank of gas upon my new/used purchase!
5/23/2018
Theresa B. VERIFIED CUSTOMER
Very friendly thorough and knowledgable
5/23/2018
Ananth A. VERIFIED CUSTOMER
Too much time
Not a good facility to spend hours and waiting