Our bumper was not re-attached properly and have to bring the car back for them to finish the job. The plugs were not installed correctly. We have to drive an hour and have to return to have the job completed. Will look for another dealership in the future. We are uncertain if the wiring was installed correctly. The sloppiness of the job left us wondering about the quality of the work that was completed.
9/29/2020
David L. VERIFIED CUSTOMER
Chad was kind and helpful. But, driving home, I hear a new rattle in the right/passenger side.
9/29/2020
Kelly M. VERIFIED CUSTOMER
Erik was very friendly and helpful!
9/29/2020
David D. VERIFIED CUSTOMER
A+
9/28/2020
Daniel P. VERIFIED CUSTOMER
Thank you for the no cost attempt to find my eye sight problem. We’ll see if it returns
Dan Petersen
9/28/2020
Nancy O. VERIFIED CUSTOMER
The only problem is that my tire light on the dashboard goes on sometimes after my visit. Could you get back by phone no later than 9/28?
9/28/2020
Luisa B. VERIFIED CUSTOMER
Jeremy in the body shop is excellent! He made my experience perfect!
9/28/2020
Mia C. VERIFIED CUSTOMER
He was GREAT! The service was fast and I always like
relaxing in the lounge. Thank you!
9/28/2020
Elvis G. VERIFIED CUSTOMER
Amazing Service.
And appreciate the complimentary car wash
9/27/2020
Leeana R. VERIFIED CUSTOMER
Zach was great. He went above and beyond to help me with my third party warranty.
9/27/2020
Erin T. VERIFIED CUSTOMER
Over all I’m satisfied with the outcome of my visit. I was disappointed as I prefer to work with Tanner. While Joseph was professional Tanner really does an excellent job.
9/27/2020
Colleen C. VERIFIED CUSTOMER
Great service as usual
9/26/2020
Mike H. VERIFIED CUSTOMER
Well my wife had to deal with a malfunctioning and poorly running car for three days and than we spent two hours of our day to get the vehicle repaired. All this because of a warranty brake switch replacement by your mechanic.
Fortunately no drving mishaps and good professional service from Tanner. service
9/26/2020
Jonathan W. VERIFIED CUSTOMER
JP is great, fair, honest and on top of it! I never liked going to a dealership to get work done on my vehicle until I worked with JP.
9/26/2020
Kathleen L. VERIFIED CUSTOMER
Tanner fitted my Forester in for a lengthy servicing today when my appointment was actually for just an oil change. I appreciate this help from Tanner, his manager, the mechanics, and the young lady in the office. Thank you, Bob Baker Subaru.
9/26/2020
Mark C. VERIFIED CUSTOMER
Excellent experience today with Zak and Bob Baker Subaru!
Drove up, Drove in, Zak met me at my car, walked over to Starbucks and got the call the call and text before I finished my Latte.
This was the perfect experience!
9/25/2020
Betty M. VERIFIED CUSTOMER
Bobby Reynolds was very personable, professional, and got the job done as promised. Thank you.
9/25/2020
Karen S. VERIFIED CUSTOMER
Great service!! Very nice to meet competent people and a great manufacturer- Subaru!
9/25/2020
Joseph C. VERIFIED CUSTOMER
Will is awesome
9/25/2020
Susana A. VERIFIED CUSTOMER
Julian went above and beyond with communicating all the recalls my car needed. He was super transparent with all the changes needed and I trusted his judgement on all the fixes we needed. I’d recommend him to anyone with a Subaru.