Mr. Lopez was very thorough and helpful answering my questions.
1/18/2022
Juan B. VERIFIED CUSTOMER
Tanner is awesome! He is trustworthy and always gives my care the best service.
1/17/2022
Bonnie L. VERIFIED CUSTOMER
Julian Perez takes great care of our car ! Your Service Department is terrific.
Thanks!
1/15/2022
Michael R. VERIFIED CUSTOMER
Erik was great in explaining what was wrong with my vehicle. Thank you also to the mechanic who performed the repairs as my Subaru is running perfectly
1/14/2022
James H. VERIFIED CUSTOMER
Outstanding communication. That's the root of all success. Thanks.
1/14/2022
Kimann S. VERIFIED CUSTOMER
Julien was perfect and polite!
1/14/2022
Shannon E. VERIFIED CUSTOMER
The overall experience was as expected except for when I came back to pick up my car. Upon review of the multipoint inspection, there was a written recommendation regarding my rear wiper and engine air filter that, per the key, "requires immediate attention". However, during the phone call, I wasn't informed about the needed attention of those two items. Had I been called regarding the needed attention, I would've consented to address it now (if possible). Since I wasn't informed about the needed attention, had left & returned to pick up my vehicle, and was checked out by someone else, these items weren't addressed.
1/14/2022
Mary D. VERIFIED CUSTOMER
Excellent service from Tanner & efficient service on my miles/monthly warranty servicing!
1/14/2022
Michelle R. VERIFIED CUSTOMER
Excellent service
1/13/2022
Joan R. VERIFIED CUSTOMER
Julian’s always top notch, friendly, helpful & professional. Thank you Julian!
1/13/2022
Rachnee K. VERIFIED CUSTOMER
I was so impressed with Erik Lopez in his knowledge of my vehicle and his advice but also his personality was so pleasant, polite and respectful! I would recommend him any time to my friends and family.
1/13/2022
Emily M. VERIFIED CUSTOMER
I sat in the waiting room while Eric got the rental car I reserved and I listened to the manager in his glass corner office scream at one of the poor workers for 15 minutes. If this manager is going to treat his employees this way I suggest he soundproof his office. Very unfortunate these workers are treated with such disrespect, not to mention the humiliation this poor guy must have felt with a full waiting room listening to this discussion. I will not be returning to this dealership for any services. No one deserves to be treated with such disrespect.
1/13/2022
Paul G. VERIFIED CUSTOMER
Erik helped get the communication update done for. My Link software. Fine on time!! And beautiful car wash too. Thanks for all.
1/13/2022
Ronald L. VERIFIED CUSTOMER
Very satisfied and treated well!
1/13/2022
Jason L. VERIFIED CUSTOMER
It was my first oil change and things couldn't have gone any smoother. Tanner took great care of my vehicle and my request. Car was done in a little under 1 hour 30 mins. Thank you
1/12/2022
Debra W. VERIFIED CUSTOMER
Julian was great. He got my car in and out in an hour. Great service. Love love my Subaru.
1/12/2022
Katrina A. VERIFIED CUSTOMER
Tanner went above and beyond to make sure that our cat was done quickly and even helped us with picking it up after hours. He did a great job and we really appreciate his service.
1/12/2022
Andrew G. VERIFIED CUSTOMER
Erik was a complete professional. He went above and beyond what I expected to take care of me.
Thank you, Erik! I'll be back because of you.
1/12/2022
Tamara G. VERIFIED CUSTOMER
Julian Perez exhibited courteous and professional assistance with my service. I will be returning to Bob Baker Subaru for my future needs if Julian is there to take care of me.