Glad you OPEN on Saturday for Service:):):) Julian and his staff are tip top in customer service.
Thanks for all you do!
1/10/2022
Grace L. VERIFIED CUSTOMER
In all the years, since 2009, that I have owned 3 Subarus, Erick Lopez is by far the best service representative that have dealt with. He went above and beyond with service and communication he provided.
1/8/2022
Edward E. VERIFIED CUSTOMER
I had to have my daughter clean the inside oof my windshield as it wasn't done as promised!
1/8/2022
Mason C. VERIFIED CUSTOMER
Tanner is the best service rep in the business.
1/8/2022
Pat S. VERIFIED CUSTOMER
Paid to have tires rotated, but they were not. Second time to have an issue with tire rotation. Most of my many services there have been excellent, except for these two visits.
1/7/2022
Rogelio H. VERIFIED CUSTOMER
My best experience at the Service Department to date. Transparent, patient, friendly and professional. I was surprised when offered a loaner vehicle due to the amount of time needed to service my car.
1/7/2022
Robert B. VERIFIED CUSTOMER
Eric and Norm were a great help resolving our issue.
1/7/2022
Stephanie V. VERIFIED CUSTOMER
Tanner was super efficient and my car was serviced so quickly!!!
1/7/2022
Christie B. VERIFIED CUSTOMER
Thank you !!! Well done!!
1/7/2022
Elizabeth S. VERIFIED CUSTOMER
I received excellent customer service from Eric and have no suggestions for improvements! Friendly, informative, helped me cut costs and kept me informed of progress. Five stars.
1/6/2022
David J. VERIFIED CUSTOMER
Thank you for everything for the last 8 years.
1/6/2022
Roger G. VERIFIED CUSTOMER
I appreciate that you got me in quickly without advanced notice, and that the problem was diagnosed and fixed simply and at a most fair price. The service team and customer service were as usual very well done. Thanks.
1/6/2022
John A. VERIFIED CUSTOMER
Erik was incredibly responsive and communicative during my appointment. He is a true asset to your company.
1/5/2022
Michael M. VERIFIED CUSTOMER
Erik was friendly and easy to work with
1/4/2022
Courtney W. VERIFIED CUSTOMER
Julian Perez was great to work with. He was quick and efficient while providing accurate info. I appreciate his assistance and plan to request him in the future for all my service needs.
The folks who performed the service also provided quick and thorough work. No issues at all.
I enjoyed working with the team at Bob Baker and will return in the coming months for my servicing needs.
1/4/2022
Sarah Z. VERIFIED CUSTOMER
I requested a car wash, and just like previous visits before, the car wash is never taken care of. I'll be finding another place to do an $80+ oil change. Service is lacking and place seemed understaffed.
1/4/2022
Denise T. VERIFIED CUSTOMER
Eric was excellent to work with!!
1/3/2022
Jeffrey M. VERIFIED CUSTOMER
Was told vehicle would take a couple of hours. After an hour when I came back to the dealership I saw my car in the side lot. I asked about how much longer. I was told that it was probably in the back bay. He didn’t know I saw my car in the side lot. I felt lied to. Also, it took about 2 1/2 hours.
1/2/2022
Carlos V. VERIFIED CUSTOMER
The service was too long waiting time. I made an appointment, it seems not difference with out an appointment. People who arrived after me left before me.
1/1/2022
Derek M. VERIFIED CUSTOMER
Dustin was very up front about pricing, trade in pricing, & very knowledgeable on the vehicles we’re looking at.