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Real Reviews from VERIFIED CUSTOMERS
Kelley M. VERIFIED CUSTOMER
Tanner was phenomenal! Best service experience I’ve ever had. Highly recommend.
12/14/2021
Nicholas G. VERIFIED CUSTOMER
Erik went above and beyond in every aspect. When there was a hold up on a part, he made sure I was taken care of with a loaner while waiting a couple extra days for my vehicle to be complete. The guy is a customer service rockstar and I really appreciate all of the attention and focus he puts on the customer. It truly didn’t go unnoticed
12/14/2021
Nathan L. VERIFIED CUSTOMER
I am not a happy camper. At first when I dropped it off they asked if I wanted to stick around, shouldn’t take that long. Wasn’t ready for 48 hours. Didn’t even fix the noise issue I am having.
12/12/2021
Karina I. VERIFIED CUSTOMER
Julian is very friendly and communicative, a pleasure to work with. Thank you.
12/11/2021
Jaice B. VERIFIED CUSTOMER
Tanner was so professional, efficient, and anticipated a lot of my questions and really helped us get our car road-trip ready and safe. Thanks Tanner!
12/11/2021
Jeanette O. VERIFIED CUSTOMER
It was a great and fast service. I appreciate everyone’s help to make the process easy.
12/11/2021
Cheryl F. VERIFIED CUSTOMER
Tanner is awesome to work with!!! He is professional and very helpful. Tanner took great care of my car’s issues and explained everything. Thank you Tanner and Bob Baker Subaru! Merry Christmas!!!
12/11/2021
Hal H. VERIFIED CUSTOMER
Julian Perez, knows your product, he's honest and does a great job, I would like him to be my service advisor in the future. Hal
12/10/2021
Tania A. VERIFIED CUSTOMER
Great service!!
12/10/2021
Bruce K. VERIFIED CUSTOMER
Great
12/10/2021
Randy C. VERIFIED CUSTOMER
The team was friendly and the service was performed in a timely manner. Waiting area was comfortable and clean.
12/10/2021
Christopher C. VERIFIED CUSTOMER
Zack is a great person, trustworthy, honest and patient. There is no one I would rather communicate with regarding my vehicle. Take care of this man whether it be extra vacation time, raise or promotion. Possibly all three. -Chris
12/10/2021
Harley P. VERIFIED CUSTOMER
Tanner was awesome. Great communication and follow through.
12/10/2021
Lourdez O. VERIFIED CUSTOMER
Julian was great
12/9/2021
Nancy D. VERIFIED CUSTOMER
Zach and Norm-, Service Manager are the best of the best in your 5 gold star service, know-how, and caring about Bob Baker car owners! Ive been with you in Carlsbad for many wonderful years since buying my Outback in 2014. Bob Baker Subaru is where I hope to come always for my Subaru’s care with Norm and Zach. I’ve moved to Seal Beach in Orange County but my Subaru and I feel most at home with you all at Bob Baker
12/9/2021
Bryant V. VERIFIED CUSTOMER
Great job!
12/9/2021
Thomas K. VERIFIED CUSTOMER
Tanner goes out of his way to take great care of our car
12/9/2021
John J. VERIFIED CUSTOMER
I bought my Outback from Bob Baker and have had all service done by this service department. Always a great experience. Thanks
12/9/2021
Claudia A. VERIFIED CUSTOMER
Great staff
12/8/2021
Timothy N. VERIFIED CUSTOMER
Julian was great! Thank you.
12/8/2021