Erik was wonderful! He got me in and out more quickly than I was expecting. I’m pleased with the results.
11/25/2021
Galit U. VERIFIED CUSTOMER
Erik was very communicative, knowledgeable and provided a great service
11/24/2021
Graciela G. VERIFIED CUSTOMER
Very good customer service
11/24/2021
Erin P. VERIFIED CUSTOMER
Fantastic service visit and Erik exceeded my expectations.
11/24/2021
Donald B. VERIFIED CUSTOMER
When I first arrived your technician put the auto analyzer in his port and indicated that I had a very serious problem. Could I bring it back the next day. I did so and it turned out that after all this effort and several hours the only problem was that the gas cap was slightly loose in there for not allowing the system to close itself a lot of trouble in a big scare for nothing
11/24/2021
Janet S. VERIFIED CUSTOMER
Julian Perez was my service representative and took very good care of me & my Outback. Had a warning light on (tire pressure) so brought it in and decided to do the 30k service. He fit me in even without an appointment. Luckily they found a nail in the tire and completed the maintenance on the car, so was pleased this was all taken care of in one visit. Julian was very professional and knowledgeable and I will definitely ask for him the next time I need to bring my car in for service. Janet S
11/23/2021
Colette P. VERIFIED CUSTOMER
Julian is always terrific to work with
11/23/2021
Michael E. VERIFIED CUSTOMER
Erik was a great person to work with. He listened to what my problem was and handled it to conclusion. After my experience with Erik, I have complete confidence in your dealership service department and will continue to bring my vehicle there for future servicing.
11/23/2021
Kathleen P. VERIFIED CUSTOMER
Great!
11/23/2021
Roberta A. VERIFIED CUSTOMER
Just waiting for parts to fix my window!! Bobbie
11/23/2021
Pierre C. VERIFIED CUSTOMER
Zach was very attentive and eager to help me. He was very friendly. Best Subaru service I’ve had!
11/21/2021
Stella R. VERIFIED CUSTOMER
Excellent service - the very best I have had at bob baker Subaru Carlsbad. Julian is a great asset to your company he makes customers feel valued. Thank you
11/20/2021
Helen B. VERIFIED CUSTOMER
Julian was welcoming, efficient professional, accommodating ; and still personable. I will request him moving forward. Good catch, Subaru!
11/20/2021
Ryan B. VERIFIED CUSTOMER
Zachary is excellent!
11/20/2021
Kevin W. VERIFIED CUSTOMER
Zach was helpful in taking the time to ensure I understood the maintenance service items and the timeline for completion. Will be calling him next time I have questions on my vehicle.