I have always been a satisfied customer with everyone at BobBakers. Two cars and 6 yrs of pleasing service. Thank you all
10/7/2020
Grace C. VERIFIED CUSTOMER
Colton was friendly, kind, personable, helpful, knowledgeable and I look forward to working with him in the future!
10/7/2020
Leonard D. VERIFIED CUSTOMER
Thank You ! ! !
10/7/2020
Lloyd B. VERIFIED CUSTOMER
Bobby Reynolds went far above what I expected to resolve the problems with my VW.I will definitely rely on Bob Baker service to keep our Passat running efficiently down the road. You have an all star service representative in Bobby Reynolds.
Regards, Don Byrd
10/7/2020
Ross T. VERIFIED CUSTOMER
William was very kind and very professional! Excellent Thank you William
10/7/2020
Brandyn B. VERIFIED CUSTOMER
Very kind, courteous, clean and personable. I literally only pay dealership prices for the service people like Bobby provides. Keep up the good work.
10/7/2020
Ryan P. VERIFIED CUSTOMER
There’s a reason I always come back to this one for servicing, and it’s the direct and simple customer service who ask the right questions and give me things to keep my eye on for the next time.
10/7/2020
Gautham B. VERIFIED CUSTOMER
Excellent service from Tanner; was very pleasant to talk to and super friendly.
10/6/2020
Martin K. VERIFIED CUSTOMER
Tanner was excellent. Well prepared, professional and the epitome of service. I look forward to working with him again!!!
10/6/2020
Tonja C. VERIFIED CUSTOMER
Great service
10/6/2020
John F. VERIFIED CUSTOMER
We were very impressed to see the way that the dealership was taking Covid safety measures seriously. We were sitting outside, and a man even came out to the tables to spray them down.
10/6/2020
Robin B. VERIFIED CUSTOMER
Tanner was great! Unfortunately, I tried to pick up my vehicle that Tanner had closed the paperwork out on on Saturday at 1:30 PM. I did not realize that the service department closed at one on Saturdays. When I went to the receptionist at the dealership, I was told that I would not be able to get my car. The dealership should come up with a way that people can pick up their vehicles that were in for service as long as the dealership is open, even if the service department is closed.
10/6/2020
James N. VERIFIED CUSTOMER
Too slow. The person that served me was excellent, Tanner
10/6/2020
Valerie F. VERIFIED CUSTOMER
He was awesome, knowledgeable, and patient.
10/6/2020
Beth M. VERIFIED CUSTOMER
When I picked up my car, the interior and seat upholstery was covered with grease and dirt. I took photos and am very upset.
10/5/2020
Joseph G. VERIFIED CUSTOMER
Colton gets 2 thumbs up! ????????????????
10/5/2020
Debra F. VERIFIED CUSTOMER
It would be good customer service to wash and vacuum the car when in for service. I have experienced this in other states at Subaru.
10/5/2020
Larry H. VERIFIED CUSTOMER
I took my WRX STI to get checked up for a problem occurring with the front passenger tire because it’s frequently leaking air. After the vehicle was serviced they found no leaks or punctures with the tire/valve. Three hours after the car was serviced the PSI dropped from 33 to 16 and it still continues to leak air.
10/5/2020
Rhonda J. VERIFIED CUSTOMER
Colton was very nice and professional.
10/5/2020
Patricia W. VERIFIED CUSTOMER
I am disappointed that at some level of the company or corporation it’s been decided to use COVID as an excuse to discontinue shuttle service for customers whose cars are being serviced. This is not a government, state, local mandate or even recommendation from a public health entity. Wearing masks as a safety precaution for riders and drivers should be sufficient. Your waiting area is very small and not particularly comfortable. It can also be quite crowed and stuffy. Not ideal at all if one is trying to practice social distancing.