Erik was terrific — very quickly solved my battery issue, and very helpful in answering my questions. He is an asset to your service department. Thank you.
10/16/2020
Margarita V. VERIFIED CUSTOMER
Very nice person
10/16/2020
Roberta A. VERIFIED CUSTOMER
Zachary was very nice and explained everything. It was a good day!
10/16/2020
Breanna O. VERIFIED CUSTOMER
Colton was awesome! Quick, smart, and personable.
10/16/2020
Mary Jane. VERIFIED CUSTOMER
Completely satisfied with the service provided by Brenden Pedrotti for my car. He was very helpful and accommodating in all concerns for the service. Thank you!
10/16/2020
Rebecca G. VERIFIED CUSTOMER
Great guy to work with!
10/15/2020
Gabriel S. VERIFIED CUSTOMER
Staff was on it! From When I pulled up to the service department I got acknowledged right away. Left my car got a loner got a sanitized car and the manger let me know it was clean ready to go. The person taken care of the paper work was quick friendly and had great customer service. The team seemed like they were all working in sync to make my visit that much better thank you! When I’m ready to buy a car I’ll come see you guys!
10/15/2020
Christian B. VERIFIED CUSTOMER
Always pleasent. Do a great job.
10/15/2020
Dayna S. VERIFIED CUSTOMER
Bobby is friendly, efficient, knowledgeable and darn nice!
He makes it happen! You’re lucky to have him at Bob Baker!
10/15/2020
Barry L. VERIFIED CUSTOMER
Thanks
10/15/2020
Brian D. VERIFIED CUSTOMER
Colton is the best!
10/15/2020
Peter B. VERIFIED CUSTOMER
JP is so fabulous. He always answers our questions; calls to see how we are doing and when I bring the car in he has it finished ahead of time and it is sparkling clean. He is Ida’s favorite person. We are talking about a 4 year old Labrador who loves treats.
Thank you.
Peter and Elizabeth Bulkley and Ida
10/15/2020
Paul S. VERIFIED CUSTOMER
Good service and done on time.
10/15/2020
Donna B. VERIFIED CUSTOMER
Friendly staff much appreciatd
10/15/2020
Andrea E. VERIFIED CUSTOMER
JP was friendly and did a good job of communicating with me!
10/15/2020
Andrea F. VERIFIED CUSTOMER
Good thorough job. JP was knowledgeable and easy to work with
10/14/2020
Lauren S. VERIFIED CUSTOMER
I took my car in for a warranty certification service while buying out my lease. When I was informed about the inspection, I was told that my washer fluid hose was "cracked." I asked if that should be covered by the current warranty and was told no. A day later when I received my service report, the comment about the hose was that there was rodent damage. BS. Cracked seems much different than rodent damage. In the three years I have had this car, I have never seen or had any reason to suspect that there were rodents where I live or where I park at work. I suspect I was lied to, that the damage was reported as rodent damage because that would negate warranty coverage. Would be happy to discuss the matter. Otherwise, I will not bringing my car back to this dealership for service.
10/14/2020
Tanessa S. VERIFIED CUSTOMER
Will was kind and considerate. His customer service skills were exceptional and I appreciate the assistance he provided.
Thank you.
10/14/2020
George B. VERIFIED CUSTOMER
Thank you for looking out for our us and our car. We appreciate that you understand how much we love our Subaru