Came in for 24k service without an appointment and Eric got me pretty quick. I was pretty much on the road again in about an hour and a half which included the car wash.
The only hiccup was that the last page of my paperwork( the hand written one) had a different license number, I’m hoping that the service was done that was reported, I just will ignore the notes written on that page.
10/22/2020
John K. VERIFIED CUSTOMER
Excellent service. All staff were courteous and made sure I was well attended to. That includes personnel from service area and parts. I didn’t get everyone’s names so I’ll call out two who stood out: Albert in parts and Zak in service.
Their attentiveness to me characterized what I saw there. I that type of customer service reflects good management.
10/22/2020
Angel F. VERIFIED CUSTOMER
Very informative and attention to detail. he was very polite and straightforward. Awesome team member!
10/22/2020
Elizabeth L. VERIFIED CUSTOMER
He was very friendly, polite and helpful
10/22/2020
Justin H. VERIFIED CUSTOMER
Zach was truly amazing because the issue I was having had been brought up in the past with no real solution provided by other Subaru. This was my first time working with Zach and he communicated really well and resolved my problem.
10/22/2020
Margaret G. VERIFIED CUSTOMER
Julian wanted me to completely satisfied. I am.
10/22/2020
Thomas M. VERIFIED CUSTOMER
Very professional and great service by Tanner!
10/22/2020
Marsha R. VERIFIED CUSTOMER
Staff very helpful and professional. I did not have an appointment but was welcomed and treated with kindness.
10/22/2020
Shaoan H. VERIFIED CUSTOMER
Very friendly and fast service
10/22/2020
Danielle M. VERIFIED CUSTOMER
Tanner is my go to service advisor, he always does a great job and has a great attitude. He’s an asset to Bob Baker.
10/22/2020
Hayley B. VERIFIED CUSTOMER
Erik Lopez was so awesome! Thanks to Erik for his help today.
10/22/2020
Amir K. VERIFIED CUSTOMER
Zachary was awesome and very kind. He took care of me and my car!
10/21/2020
Francine C. VERIFIED CUSTOMER
Zach is the only service rep I see, he has taken excellent care and is always gotten my questions answered! Your entire service dept Is friendly and courteous!
10/21/2020
Mark B. VERIFIED CUSTOMER
My wife and I were very impressed with Tanner. Really courteous and explained everything. Turned out they found a nail in one front tire when rotating during service. Retuned and fixed the next day with no problem.
10/21/2020
Frederick P. VERIFIED CUSTOMER
Great advisor...honest...communicates well..
10/20/2020
Jeffrey V. VERIFIED CUSTOMER
I really appreciated the emails he sent throughout the appointment to keep me informed of the progress.
10/20/2020
Eddy L. VERIFIED CUSTOMER
Zach is the best!
10/20/2020
Meagan H. VERIFIED CUSTOMER
Everyone was kind and efficient! Great service
10/20/2020
Lisa S. VERIFIED CUSTOMER
Everything was great! I always have an excellent experience when I’m there.
10/20/2020
Martha F. VERIFIED CUSTOMER
Very polite service given. Review and estimate given on future maintenance appreciated. Thank you your continued care of our vehicle.