Zachary was a wonder customer service rep for me. He was kind, communicative, funny and responsive. He made the pain of a dead battery and oil change go away.
Thank you Zach.
Wendee M
10/14/2020
Cori J. VERIFIED CUSTOMER
Very helpful and listened to everything I said. Met all my requests and was very down to earth. Another very good experience
10/14/2020
Richard F. VERIFIED CUSTOMER
Very professional and quick
10/14/2020
Samantha C. VERIFIED CUSTOMER
Erik was great. Pleasure to deal with.
Thanks much.
10/14/2020
Steve O. VERIFIED CUSTOMER
JP is the best!
10/13/2020
Megan D. VERIFIED CUSTOMER
Thank you for all your help! Made me veey proud to own my 1st VW and that I made a great decision.
10/13/2020
Cynthia G. VERIFIED CUSTOMER
Bobby was kind, helpful And very knowledgeability.
10/13/2020
Jason I. VERIFIED CUSTOMER
I had asked for my car to be washed and vacuumed.The car was washed but not vacuumed.
When asked why I was told only the floor mats are done. I've been to other dealers for service in the past and my car has ALWAYS come back cleaner then when I have dropped it off. I would expect the same from Bob Baker VW. Thank you
10/13/2020
Hayley B. VERIFIED CUSTOMER
Zach is awesome! I called him about bringing my 3 year old Crosstrek in for an oil change/maintenance and although he was at lunch, he called me right back afterward and got me in on the same day! Very much appreciate the stellar customer service.
10/13/2020
Katharine K. VERIFIED CUSTOMER
Zac is an excellent example of customer service! Thanks so much for a great service experience!
10/13/2020
Daniel H. VERIFIED CUSTOMER
Working with JP for he past three years has been trustworthy, straight forward, as honest, in no particular order. JP is the only reason we make the roundtrip one-hour drive north to Baker. The Hulls
10/13/2020
Olga C. VERIFIED CUSTOMER
My car was not washed after service, there we oil hand prints all over the front of my car and they did not reset the oil service notification
10/12/2020
Victoria V. VERIFIED CUSTOMER
Well, I never met brenden before so I am assuming he is new to the team. I have been coming to Subaru since I purchased my Subaru in 2017. I feel like the service I receive is always top notch and I never feel pressured or not informed when making a decision. JP has always helped me with this and I appreciate his work at Subaru. Brenden is new, but seems like he has good customer service skills.
10/12/2020
Barbara Z. VERIFIED CUSTOMER
Brendon was helpful and knowledgeable, he gave us a time estimate and the task was completed well before.
10/12/2020
Roland M. VERIFIED CUSTOMER
Brenden did a great job taking care of my car!
10/11/2020
Kimberly S. VERIFIED CUSTOMER
Julian is awesome and Always takes care of my Subaru and makes sure I leave happy. He is my favorite service tech and I love the service he provides!!