He let me leave the lot with someone else’s remote. I was gone almost a half an hour before he noticed. Then I had to come back to return it Other than that the service was great.
5/14/2019
Jose N. VERIFIED CUSTOMER
Great service. Staff was very professional and accomodating!
5/14/2019
Dan I. VERIFIED CUSTOMER
Very pleasant individual to work with! Got me in and out in a very timely manner.
5/14/2019
Jillian T. VERIFIED CUSTOMER
Austin was professional and helpful. He kept me updated on the status of my car through the process. My only complaint is the time it took to complete service. I know they were busy! But Austin was on top of it. Thanks Austin!
5/14/2019
Lea M. VERIFIED CUSTOMER
great customer service...took a little over an hour, only complaint was waiting a while.
5/13/2019
Jack A. VERIFIED CUSTOMER
Very positive experience as always!
5/13/2019
Denise C. VERIFIED CUSTOMER
Cameron did a great job handling the service desk by himself. He was professional and handled each customer's needs, even with 6 people waiting for service on a Sunday afternoon. Each time I've brought my new CRV in for routine service has been a pleasure.
5/13/2019
Andrea L. VERIFIED CUSTOMER
Cameron was extremely helpful and accommodating throughout my visit. He made sure my car was serviced properly, and made me aware of problems that needed attention. Overall, I am very satisfied with Cameron’s assistance today, and look forward to working with him again.
5/13/2019
Michael . VERIFIED CUSTOMER
Representative said they would text us when service was completed, (we were never notified and had to drive into the dealership to ascertain status of service). Then, part of the service was not even initiated and we had to wait longer while they acted on this. We could have been called or text requesting this info from us, but again, no communication. Finally, as an aside, both when we initially arrived for service, no one was on site (said he was “in the bathroom” while we waited. When we came back hours later to pick up the repair, again there was no one present in service area. Again we were told that “I was in the bathroom”. Interesting coincidence...
5/13/2019
Brianne M. VERIFIED CUSTOMER
The perma plate was either not applied at all or applied over a dirty car with splattered bugs and dirt on it. Service department said that’s how it’s suppose to be. The inside dash was covered in dust. They said that’s how it’s supposed to be and they don’t even know what it does, and that we should talk to finance.
5/13/2019
Eddie T. VERIFIED CUSTOMER
Once the service advisor knew that we were not going to have the brakes done at Westbills Honda his whole attitude changed and not for the better. Up until this ti.e I have been very satisfied with the service that we received at the dealer. Makes you wonder if we need to change.
5/12/2019
Peter D. VERIFIED CUSTOMER
Great customer service, attention to detail and positive energy
5/12/2019
John E. VERIFIED CUSTOMER
I trust West Hills Honda staff. Cameron helped
us with every step of the way.
5/12/2019
Laurie R. VERIFIED CUSTOMER
Jim was great at customer service.
5/12/2019
Jason H. VERIFIED CUSTOMER
I greatly appreciate Jarret getting my van taken care of today. Him and the technician stayed about 2.5 hours past closing to make sure we were taken care of.
5/12/2019
Stuart E. VERIFIED CUSTOMER
First class service.
5/12/2019
Angela B. VERIFIED CUSTOMER
Black finger print left on the passenger side and on the arm older . I was not please with that .
5/12/2019
Ronald C. VERIFIED CUSTOMER
I came to have a power steering fluid flush because the fluid looks black but when i came home i checked the fluid and still looks the same. I called but i never received a call back. I always go there for service but i am completely unsatisfied with the service.
5/12/2019
Becky B. VERIFIED CUSTOMER
Very nice to have as my maintenance advisor!
5/12/2019
Dave M. VERIFIED CUSTOMER
He was on top of what going on and keep me updated of work on my truck