He was honest and agree with my sentiments. I spent more on this vehicle than my Lexus in the first year of owning it. But it is what it is.
1/12/2020
Scott R. VERIFIED CUSTOMER
Positive experience with the entire staff.
1/12/2020
Kim H. VERIFIED CUSTOMER
Pat was great to work with and repairs were thorough. Thanks!
1/11/2020
Courtney S. VERIFIED CUSTOMER
Ricky? Or Rich? is AMAZING. Maintained my car, remembered our prior wheel situation and understood my family’s circumstances. Thank you.
1/11/2020
William S. VERIFIED CUSTOMER
good service thank you
1/11/2020
Darryl E. VERIFIED CUSTOMER
Patrick was professional and on time, I arrived at 9:15am and was out in 3 hours as he specified. Even though I was there waiting for 3 hours I enjoyed the friendly and cozy atmosphere. Had a hot cafe americano and a breakfast burrito which was very nice. Lastly, every now and then someone would occasionally walk by and asked if I was ok. Great job guys with the customer service to top it I got great discounts... How do you beat that...
1/11/2020
Mourine A. VERIFIED CUSTOMER
Ricky does a fabulous job of explaining service needs and remembering customer needs. Also observed super team spirit in his part and technical knowledge. I’m happy. ????
1/11/2020
Melissa K. VERIFIED CUSTOMER
Patrick was amazing! Thank you! I’ll be watching for my email ;)
1/11/2020
Patricia P. VERIFIED CUSTOMER
Exemplary.
As a new customer, Thomas made feel welcome.
I liked the way Thomas called Hinshaw Honda in Auburn, my previous provider, before my move to Gig Harbor to come up to speed about the little 1999 Honda Civic brought in today.
Thank you for your service.
1/11/2020
Nancy R. VERIFIED CUSTOMER
Thomas was very customer oriented. He was exceptionally polite, helpful and professional. It was a pleasure to have someone who went out of his way to make sure I understood the invoice and what specific work was done on my car.
Nancy R
1/11/2020
Larae P. VERIFIED CUSTOMER
Always a polite and accommodating staff!
1/10/2020
Stefany J. VERIFIED CUSTOMER
Both gentlemen that assisted were extremely helpful and professional during what appeared to be a very busy, hectic day.
Bravo for keeping cool under pressure!
1/10/2020
Cathy R. VERIFIED CUSTOMER
Cameron treated us very well. He was very professional and was thorough in explaining the service needs of our vehicle.
1/10/2020
Karen G. VERIFIED CUSTOMER
Andrew was professional and courteous. The car was ready when promised and the work fully explained.
1/10/2020
Ronald R. VERIFIED CUSTOMER
Service was as excellent as always.
From the service writer to the Decaf Mocha!
1/10/2020
Eric M. VERIFIED CUSTOMER
I appreciate Austin's efforts. I was disappointed that the part in the carriage was not ordered which caused an additional day delay. I appreciate Austin gave additional discounts.
1/10/2020
Jason K. VERIFIED CUSTOMER
Austin was fantastic and very thorough. Excellent customer service
1/10/2020
Christine D. VERIFIED CUSTOMER
Very good service rep in Andrew. Polite and knowledgeable, and helpful in following up with a cosmetic repair that will need to be done by a third party. The first regular service was performed in a timely way, as promised.
1/10/2020
Daryl W. VERIFIED CUSTOMER
It good
1/10/2020
Stephanie . VERIFIED CUSTOMER
Patrick was great very informative and helpful. He let me know exactly what was going to be done with my vehicle. He also gave me a heads up on possible upcoming repairs based on the inspection that was done on my vehicle.