I don’t want to have to go back for my free car wash, it should have been done
5/13/2021
DONALD B. VERIFIED CUSTOMER
In view of appointment the processing time in morning was too long.
5/13/2021
PHILIP M. VERIFIED CUSTOMER
Excellent service, always a friendly person to help. Roy Wu was on top of everything. Highly recommend this place to all our Toyota friends.
5/13/2021
Rueyying T. VERIFIED CUSTOMER
Roy wu was fantastic! Very friendly and helpful!
5/12/2021
Dan V. VERIFIED CUSTOMER
Ethan needs to listen better. I spoke with Matt the service manager and he said he would handle my feedback
5/12/2021
Rakesh C. VERIFIED CUSTOMER
It’s too long long waiting 7 hrs
5/12/2021
Chienching L. VERIFIED CUSTOMER
Good service
5/12/2021
Melba S. VERIFIED CUSTOMER
Danny Guerrero was so nice & friendly patients. Danny explained all of the details concerning my Toyota. And he as me to give him a few minutes to check out the the total pricing of the service & he called me back just like he said that he would. He did not rush me off of the phone, but answered each question giving me the understanding that I needed. Danny is a cares about the customer putting them first. Thank you so much Danny. If we had more people working in the workforce things would truly be more appreciated.
5/12/2021
Carolina L. VERIFIED CUSTOMER
Great service!
5/12/2021
Maria B. VERIFIED CUSTOMER
Timely repairs,total professionalism
5/12/2021
Alfonso O. VERIFIED CUSTOMER
Very good customer service! Very satisfied!
5/12/2021
Yvonne P. VERIFIED CUSTOMER
Wonderful service
5/12/2021
EMMANUEL M. VERIFIED CUSTOMER
Alexander is great and always takes care of me.
5/12/2021
Melissa P. VERIFIED CUSTOMER
Donovan was courteous, helpful, professional and communicative. Thank you Donovan for the excellent customer service! Keep up the good work!
5/12/2021
Minh T. VERIFIED CUSTOMER
These are the second time that I have my new Toyota RAF 4 for the
Toyota care service, and I expected to have a complimentary car wash
after the service done, but every time after the service they didn’t have my
car washed. I am not going to Longo any more. So disappointed !!
5/12/2021
MIMI Y. VERIFIED CUSTOMER
Excellent customer service. Went above and beyond!!!
5/12/2021
Jessie U. VERIFIED CUSTOMER
None
5/12/2021
ARMANDO C. VERIFIED CUSTOMER
Danny was excellent. He kept me informed from start to finish and arrange transportation to and from my home .