Mandi is awesome. She represents Longo Toyota so well. She is a huge asset to your business and I look forward to seeing her on future visits for service.
5/15/2021
Jose S. VERIFIED CUSTOMER
I was promised my vehicle back by 2pm. Seeing a lot of customers leaving the dealership while I'm still waiting feels a little discriminating. Everything else was just as expected.
5/15/2021
Paul C. VERIFIED CUSTOMER
Excellent envoy for your business
5/15/2021
RAY DEXTER. VERIFIED CUSTOMER
Love the service here. Great place!
5/15/2021
WILLIAM K. VERIFIED CUSTOMER
Annisa Wells was very informative and pleasant despite the service lines being extremely busy. Kudos to Longo for having such a great staff.
5/15/2021
MICHAEL T. VERIFIED CUSTOMER
in the last 3 month my gas mileed gone down.Not maintaining the 50miles per gallon My monitor green showed only 2 bar in the battery cells charged.I called Toyota headquater center to complain the problem.Because the battery cells still under 10 yr warranty. They opened case and advice my to bring my 2011 Toy prius to diagnose the battery.But Longo Toyota don't find nothing wrong with my battery cells and No charge 155.00 d
However the service man can not explain why the LED monitor still indicated that only 2 bars instead 5 bars.My gas miled went down and my prius not maintain 50 miles per gallon like before. Finally, the Dealer did not resolve the Fault of my vehicle.
5/15/2021
Ramon B. VERIFIED CUSTOMER
Bishop was straight forward and very professional
5/15/2021
Estela F. VERIFIED CUSTOMER
Mr. Alex Ayala was very helpful. Although I didn't quite understand him at first, he was very patient and explained service again.
5/15/2021
Ondrea T. VERIFIED CUSTOMER
Bruce was wonderful and the operation was very professional, however, it took unusually long to rekey a bob. It took almost 4 hours and went over. I guess because my appointment was at 1:15 (I arrived at 1pm) and was told it would be done at 3, it wasn't done to almost 5pm. I figured they didn't even start on it till around 3. I think this should have been completed much, much sooner. I don't want to disparage bruce as it's not his fault and the people I dealt with but there is no way it took this long to fix. You were only using software to rekey a fob from my existing one and my new car.
5/15/2021
ANDRE P. VERIFIED CUSTOMER
Thanks for the experience, first time coming to get service done to my car, Jesus was very friendly and took care of me and kept me updated on the process of what was getting done to my car. I will be back and will recommend you guys to others. Thanks again ????????
5/15/2021
VERENICE R. VERIFIED CUSTOMER
Jeffrey communicated with me, was professional, and follow through with me. Thank you.
5/15/2021
HECTOR R. VERIFIED CUSTOMER
Excellent Service
5/15/2021
Charlotte J. VERIFIED CUSTOMER
Excellent customer service!
5/15/2021
ofelia R. VERIFIED CUSTOMER
He was very helpful and friendly
5/15/2021
KAREN S. VERIFIED CUSTOMER
Jeffrey was very polite and helpful. He kept me apprised of costs.
Thank you!