It took over four hours for the maintenance to get done with my car. Given that I had to wait nearby, since my home is out of the service shuttle area (and it seemed the service shuttles weren't in service anyway) it was a long wait. I always appreciate the food and general comforts Longo offers, but 4 hours is still an incredibly long wait time. Had I known it would have been that long, I might have had another ride planned to take me home.
7/17/2017
Barbara M. VERIFIED CUSTOMER
Excellent
7/17/2017
Gasper F. VERIFIED CUSTOMER
My car was ready earlier than expected and I'm happy with the work performed. Thank you for your quality service.
7/17/2017
Joseph G. VERIFIED CUSTOMER
Please have the Service Manager contact me at this number.
7/17/2017
Andrea M. VERIFIED CUSTOMER
Please advise your service personal not to turn off automatic lights unless they can remember to turn them back on. Also tell them they should NEVER adjust the driver's seat.
7/17/2017
Erma L. VERIFIED CUSTOMER
I'm very satisfied with the service! Thank you very much.
7/17/2017
Cuitlahuac S. VERIFIED CUSTOMER
Good service.
7/17/2017
SYLVIA C. VERIFIED CUSTOMER
Because my car was not washed after services and I didn't have time to go back. Hopefully you can send me a coupon so next time I can use it when I'm around that area.
7/17/2017
ELVIS S. VERIFIED CUSTOMER
Very well process
7/17/2017
HANH VU. VERIFIED CUSTOMER
I'm not sastified at all , work was done incomplete , I have to bring my van back to Longo for reset the reminder, also some of itemize part are not replace as listing on the invoice before the work started .I am planning to see service manager soon to get thing straight .
7/17/2017
Michael V. VERIFIED CUSTOMER
Samuel was professional ajd courteous. Outstanding service
7/17/2017
Stephen F. VERIFIED CUSTOMER
She was able to get my service and recall in a very short time.
7/17/2017
Monica M. VERIFIED CUSTOMER
**
7/17/2017
Woody C. VERIFIED CUSTOMER
Keep Continuos improve your services ?
7/17/2017
Alexander C. VERIFIED CUSTOMER
First, the guy Martin who atttended and checked my car in for the first free service was not helpful and was quite arragon towards my concern with a small scratch that was caused by his carelessness when removing and dropping the service topper from my car. However, I do appreciate the concierge service that arranged my concern could be heard by the service manager Robert. Secondly, I had to take another trip back in the same day to have the Low Tire Presure alert reset correctly by the technician right after picked up my car from the service.
7/17/2017
JESUS G. VERIFIED CUSTOMER
Excelente atencion.
7/17/2017
Gabriela G. VERIFIED CUSTOMER
Excelent service I am so happy with longo Toyota
Thank you for very good service.