I felt well taken care of, accurate description of time for service and very pleasant assistance. Thank you!
8/10/2021
VAN T. VERIFIED CUSTOMER
Alex was great. Great customer service and very nice. He answered the questions I had.
8/10/2021
Lianyong Y. VERIFIED CUSTOMER
The waiting time was too long, and there was no call to notify the vehicle when the vehicle was over, so I sat there and waited for 7 hours.
8/10/2021
Peter C. VERIFIED CUSTOMER
Excellent detailed service from service advisor.
8/10/2021
SELENE C. VERIFIED CUSTOMER
Martin has been great!
8/10/2021
BETSY K. VERIFIED CUSTOMER
Albert lopez was very greeting!
But we had to wait 31/2 hrs for the service we got that was way too much!
Since we drove close to 100 miles to get this done
8/10/2021
Jose C. VERIFIED CUSTOMER
Jesus provided excellent customer service
8/10/2021
Ana L. VERIFIED CUSTOMER
Albert was amazing and tried to help me as much as he could with all different options
8/10/2021
Jocelyn M. VERIFIED CUSTOMER
Omly thing is i got charge extra for filter
8/10/2021
Cindy J. VERIFIED CUSTOMER
Eric was very helpful! He is my go to advisor for my car maintenance.
8/10/2021
Eva T. VERIFIED CUSTOMER
He’s friendly, helpful, and experience.
8/9/2021
Consuelo R. VERIFIED CUSTOMER
There service was excellent, but The wait was toooooo long - and I had an appointment! I’ll think twice next time...
8/9/2021
Esmeralda J. VERIFIED CUSTOMER
Mandi with above and beyound to help me and to ensure a high level of service. Thank you so much.
8/9/2021
Teresa S. VERIFIED CUSTOMER
I only will go to biagio
I live in Apple Valley and go down the hill
I had a Sentra and went to different places and everybody told me something different so I refused to take it to another Toyota dealer, my last service consultant left after only seeing him a few times I appreciate Biagio he helps a single woman when in need
8/9/2021
Rosemarie P. VERIFIED CUSTOMER
Eric chung was very nice & helpful
8/9/2021
Abrahim A. VERIFIED CUSTOMER
Lol
8/9/2021
Steven C. VERIFIED CUSTOMER
i’m thank you Donova Toledo, he service very good and very nice too
Thank you have a nice day
8/9/2021
Daniel O. VERIFIED CUSTOMER
Have been coming to Longo lexus before with my previous vehicle. So since I now have a Toyota product I choose to trust the longo family again. No trouble was found and all my questions were answered.
8/9/2021
Richard N. VERIFIED CUSTOMER
Was told maybe 2 hours. I was there for 3.5 hours. Unacceptable