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Real Reviews from VERIFIED CUSTOMERS
Adriana S. VERIFIED CUSTOMER
I was provided exceptional customer service.
8/8/2021
Stephanie E. VERIFIED CUSTOMER
Daniel did great ???? and the car was taken care of
8/8/2021
Alan R. VERIFIED CUSTOMER
Excellent service. Deserves a raise. He kept me posted on what was going. He gave a straight answer every single time.
8/8/2021
Maria A. VERIFIED CUSTOMER
Ethan , was very responsive and supportive to my car needs. It was late when I brought my car in and got my car in timely fashion. NICE!
8/8/2021
Guy Louis. VERIFIED CUSTOMER
Kayla was amazing and took care of everything needed!!!!
8/8/2021
Kenshiro G. VERIFIED CUSTOMER
Kayla has been an absolute legend of a service advisor. She thoroughly ran me through the process and provided excellent customer service. I couldn’t believe great service advisors like her even exist. Incredible and very professional. Thank you Kayla
8/8/2021
Theresa W. VERIFIED CUSTOMER
Johan Ramairez did a good job, he is very friendly and professional!
8/8/2021
Anthony F. VERIFIED CUSTOMER
Kayla was supposed to give me certificates for engine bay pressure wash and car wash for future use because this time the car was too clean to do those services, but she forgot to do it. When I came to pick up my car I was short on time to deal with this so I just left. This is just a continuation in the chain of a strange drop in service level from LONGO I’ve been experiencing.
8/8/2021
Cynthia H. VERIFIED CUSTOMER
Mandy was super helpful and friendly. She really went above and beyond to help me out.
8/8/2021
Perla S. VERIFIED CUSTOMER
Excellent Service
8/8/2021
LILIANA R. VERIFIED CUSTOMER
He has great customer service
8/7/2021
JESUS R. VERIFIED CUSTOMER
He was very attentive
8/7/2021
Ramona D. VERIFIED CUSTOMER
Great service. Very friendly and helpful.
8/7/2021
Russell L. VERIFIED CUSTOMER
Excellent service
8/7/2021
GAYLE S. VERIFIED CUSTOMER
Donovan did a great job! I am extremely happy with my service experience from making the appointment to driving away. See you in another 5000 miles!
8/7/2021
Bobby L. VERIFIED CUSTOMER
Great service checking me in and keeping me updated on my truck status.
8/7/2021
KHANG O. VERIFIED CUSTOMER
Lesley Torres accommodated my toyota car maintenance on my 2021 tundra. Also was accommodating in helping me with the tire blowout/damage to my tire when leaving the dealership. Went out of her way to find the person(s)/department to assist me. Wish I didn't to call her for that on a tire that only had 2200 miles on it.
8/7/2021
STEVEN A. VERIFIED CUSTOMER
Albert was great! He was very helpful with getting my service done and updated me every step of the way. Thanks Albert!
8/7/2021
Tommy Q. VERIFIED CUSTOMER
Professional, fast and on time. Thanks!
8/7/2021
Hoang D. VERIFIED CUSTOMER
Martin Torres provided me an excellent service to my car alignment issue and it had been done perfectly as expected. Thanks so much for your team effort to solve my car’s issue. My car is driving perfectly as it was used to be before. Excellent job guys. I am very appreciated for your great patience. I am definitely to come back gain for another service soon.
8/7/2021