Didn’t really solve my mechanical issue, only temporary fix...
6/29/2018
Nhung L. VERIFIED CUSTOMER
Thanks. But 2 time my car no clean
6/29/2018
ALLEN T. VERIFIED CUSTOMER
Great services
6/29/2018
Kevin B. VERIFIED CUSTOMER
Fast and complete.
Thanx!
6/29/2018
Desiree D. VERIFIED CUSTOMER
Good service
6/29/2018
Nubia C. VERIFIED CUSTOMER
Noli was extremely helpful took care of me like family ????
Took his time to explain all the details in reqards to servicing my car I was very grateful looking forward to my next service visit
6/29/2018
Raymond G. VERIFIED CUSTOMER
Monte is always a big help and takes care of all three of our Toyotas beautifully!
6/29/2018
Douglas E. VERIFIED CUSTOMER
Alex is great.
6/29/2018
Roger Y. VERIFIED CUSTOMER
I would like to have Longo to fix ICS malfunction problem under warranty yesterday, but service Mechanic said the car is damaged so manufacturer would deny it and cost would be around $600. Then I ask to take photos of the damaged parts to file insurance claim. After Ethen communicating with someone, he told me that my insurance rate would increase if I file a clam and suggested take photos tomorrow morning and he said he doesn’t know where my car is located. It seemed like they are trying to hide something from me. So I decided to take my car back. Ethen said it would take about 15 to 20 minuets to get my car ready. But it took much longer time to get my car back. Driving my car back home,Surprisingly I found all the parking sensors stop working while I tried to move my car back to the garage - sensors were functioning yesterday morning as usual when I left home from my garage except ICS malfunction message on the dash board.There are some mysteries that make me feel miserable to have Longo to fix my car.
6/29/2018
Victor C. VERIFIED CUSTOMER
Alec was very detailed explaining the work that was performed in my car including follow up calls
6/29/2018
JOSE R. VERIFIED CUSTOMER
He’s great, super friendly and on point with details
6/29/2018
Michael M. VERIFIED CUSTOMER
Noli was very friendly and professional.
6/29/2018
Barbara G. VERIFIED CUSTOMER
Excellent and professional service! Thank you!
6/29/2018
Eric H. VERIFIED CUSTOMER
Excellent
6/29/2018
Tieng L. VERIFIED CUSTOMER
Good and nice For Service to customer
6/29/2018
Nadir E. VERIFIED CUSTOMER
I appreciated the speed with which my repairs were handled from in-processing to payment.
6/29/2018
Yun Ling. VERIFIED CUSTOMER
Perfect!
6/29/2018
Tom Z. VERIFIED CUSTOMER
Excellent service as usual. Going above and beyond job description
6/29/2018
Alex Y. VERIFIED CUSTOMER
Erica was awesome; She kept me informed as to what the timeline of my service would take. She even took the initiative to see if they could get it done a little sooner. Definitely an asset to the Longo team, would not be surprised if she gets promoted soon!