Mr. ****was very helpful and I’m thankful for that.
10/24/2018
NORA S. VERIFIED CUSTOMER
Had a good experience
10/24/2018
Jun Y. VERIFIED CUSTOMER
Very good service, speedy & professional.
10/24/2018
Editha F. VERIFIED CUSTOMER
Although I was taken aback on the initial explanation Bruce has laid down on the had laid down on the table that a possibility for the other airbag on the driver’s side could be the culprit for a red airbag icon appears on the “rpm dial” on the dash board, where he additionally informed me that Toyota won’t handle the expense incurred, it dawned on me to question why that would be the case where the car buyer would be held responsible for the carmakers’ failure to ascertain all aspects of the vehicle’s overall integrity makeup? Luckily the case was due to to recalled airbag on the passenger’s I don’t have to resort for an independent evaluation of the service provided. Hence, a YES review input on the review. Thank you.
10/24/2018
SEAN I. VERIFIED CUSTOMER
Outrageous Price On A Spark Plug Change, Tire Balance, Rotate And Alignment
10/24/2018
DANIEL M. VERIFIED CUSTOMER
Mandi was excellent
Wait time was minimal and she had my truck
Washed for me.
10/24/2018
Mahemud S. VERIFIED CUSTOMER
Service advisor was very friendly professional and very helpful.
10/24/2018
Armando S. VERIFIED CUSTOMER
Muy agradecido con Erica. Fue muy amable y profesional en su atencion. Espero que pueda contar con su ayuda en una proxima oportunidad.
10/24/2018
Raul F. VERIFIED CUSTOMER
We brought our Highlander in for service and we didn't have an appointment. When we pulled up to be directed where to go the gentleman at the booth told us there was an hour and a half wait. So we thought ok. So then Alex came to our car and asked me what I needed and I told him we needed service on the car. So he took our mileage and asked me to go to his desk. So I did and when I got there I had also told him that the air conditioning seemed to be running warm. So he told me that it's not covered under warranty. Which I still don't understand why, but then he proceeded to tell me that my car was going to take 4 hours to get done! Unacceptable in my eyes! Don't have one person say one thing and another say something completely different. And it wasn't what he said so much, although I wasn't happy about that, it was the tone attitude in his voice. He was extremely rude! I'm really considering about ever stepping into Longo again!!!
10/24/2018
SIYI L. VERIFIED CUSTOMER
She’s awesome
10/24/2018
KIM B. VERIFIED CUSTOMER
Car wasn’t washed after service
10/24/2018
VANIESA J. VERIFIED CUSTOMER
Everyone was incredibly kind, considerate and professional. Elizabeth helped me with with all I asked, made sure I understood all the details, and made sure I was comfortable. I'm very glad she helped me!
10/24/2018
Huy H. VERIFIED CUSTOMER
Very good services.
10/24/2018
AUDREY R. VERIFIED CUSTOMER
Client Experience fantastic
10/24/2018
Thanh D. VERIFIED CUSTOMER
Good
10/24/2018
Kevin H. VERIFIED CUSTOMER
Just met him today. Great vibe and good energy. 10/10 experience.
10/24/2018
MANUEL S. VERIFIED CUSTOMER
Marissa was very nice, showed professionalism and answered any questions I had. Please thank her for me
10/24/2018
MARIA R. VERIFIED CUSTOMER
I was satisfied with the service the employees were very nice and polite
10/24/2018
Barbara F. VERIFIED CUSTOMER
Good service
10/24/2018
ANDY R. VERIFIED CUSTOMER
Service advisor Andrew was fantastic was not happy when my vehicle was returned and I went home to find oil smudges over the fenders Hood and doors