Thanks, again, Jennifer for another GREAT service experience!
9/19/2021
Terry B. VERIFIED CUSTOMER
Incomplete RO paperwork. Vehicle steering wheel greasy, had almost 3/4 fuel to start,returned to me almost empty. I have.more to say. Please contact me
9/19/2021
Eric C. VERIFIED CUSTOMER
Jennifer was very helpful and responsive throughout the entire process. Thank you, Jennifer.
9/19/2021
Liz T. VERIFIED CUSTOMER
Paul was awesome! He made me feel at ease and very comfortable when I was asking him questions. He was very informative and left me feeling very confident that I left my car in his hands. From the time that I walked in to the time that I picked up my car he was there all the way. I look forward for him to be my service advisor in the future. Thank you so much...
9/18/2021
Monty R. VERIFIED CUSTOMER
Pual did a great job. It was the service team that worked on my truck. It took them 1hr and 45 mins just to do a oil change and I was first one there that day. I told them I had to be to work by 9am. And yes they made me late. Not cool at all.
Pual did everything he could to help speed this matter up. And I really appreciate everything he did to help. I just can’t believe it takes that long just to do a Oil
Change.
9/18/2021
Vikki H. VERIFIED CUSTOMER
Jennifer Hunt provided EXCELLENT customer service.
9/18/2021
Sylvia R. VERIFIED CUSTOMER
Not happy with, communication from Representative
I addressed my issues with him, and even though he apologized, I felt he didn’t advise me as to why my car was not ready in a timely manner..
9/18/2021
George E. VERIFIED CUSTOMER
Always happy with your service and support.
9/18/2021
Yvette P. VERIFIED CUSTOMER
Paul was absolutely fantastic!!
Thank you Paul for great customer service!!
9/17/2021
Chris D. VERIFIED CUSTOMER
Although our vehicle has had many problems and there was a few frustrating moments with the most recent service needs. I am pleased that Oscar was able to help facilitate a loaner while our vehicle was being serviced. His customer service skills were appreciated.
9/16/2021
Ernest K. VERIFIED CUSTOMER
Christian Vega in your service department is a total asset to MK. Best service I’ve had at MK and I’ve been going there for over 15 years. Thanks Christian
9/16/2021
Antoinette W. VERIFIED CUSTOMER
I know your
Busy but I
Was there at seven o’clock
With an appt because I had to
Get to my
Class at 9:10. I finally had to
Get a driver to bring me home and as soon as I got home I
Was
Called
My
Car
Was done. You need better communication. 2
Hours was unacceptable when I made
Sure I waa the first
One
There!
9/16/2021
Ben A. VERIFIED CUSTOMER
The message is saying my service was done when you guys haven’t called me in to do the service on the recall on the air bags yet
9/16/2021
Ramchel T. VERIFIED CUSTOMER
Very professional and friendly staff
9/16/2021
Mark P. VERIFIED CUSTOMER
Jennifer did a great job getting my truck serviced couldn't be happier.
9/15/2021
Teresa G. VERIFIED CUSTOMER
Even though we are in a pandemic Great work to All. Thank