Great customer service, car was ready before the estimated time. I also really appreciate the Lyft ride home and back to pick up my car.
10/6/2019
David H. VERIFIED CUSTOMER
Jaime is a a true professional. He returns all my calls, keeps me informed of all the updates or issues with the car. And I greatly appreciate his personal touch. My kids always ask for him.
10/6/2019
Steve P. VERIFIED CUSTOMER
Great service. Thanks.
10/5/2019
Jeffrey Y. VERIFIED CUSTOMER
Quick and easy
10/5/2019
Roberto G. VERIFIED CUSTOMER
Jaime is always so knowledgeable & helpful. He's the best!!
10/5/2019
William J. VERIFIED CUSTOMER
First service. New car. Thanks
10/5/2019
Veronica V. VERIFIED CUSTOMER
I received excellent service today. No complaints. However, this is the 2nd time I had to bring in my car for the same issue. I view this to be an issue with the mechanic and not Jaime. Nevertheless, today I’m happy and satisfied.
10/5/2019
Gabriel P. VERIFIED CUSTOMER
Steven was great.
Super personable for 7am and made sure I felt like my car was a priority
10/4/2019
Johnny T. VERIFIED CUSTOMER
Steven was great. This was the first time I worked with Steven and he was welcoming and thorough. Keep up the good work.
10/4/2019
Nani G. VERIFIED CUSTOMER
Professional and very helpful, thank you
10/3/2019
Robert S. VERIFIED CUSTOMER
He greeted me with a smile and got it serviced as quickly as he could...
10/3/2019
Elemi B. VERIFIED CUSTOMER
Excelente service Jaime was real helpful and answered all my questions from. 1 to 10 he gets a 100 from me
10/3/2019
Michael F. VERIFIED CUSTOMER
Actual service is fine.
My biggest issue is that appointment times are not honored closely. Secondly I have a clock issue that two dealers haven’t been able to diagnose or fix.
The Impreza, my wife’s, is our second car. My own is a Legacy. I would never have bought the Impreza if I had known how bad the front seats are.
I don’t really expect that my issues are helpful to your department.
10/3/2019
Priscilla E. VERIFIED CUSTOMER
Rafael promised to have my car ready by a certain time frame and my car was delivered earlier than expected. He did an excellent job of making me feel like I’m in good hands.
10/3/2019
Christine H. VERIFIED CUSTOMER
Rafael was very courteous and helpful and provided great customer service.
10/3/2019
Jennifer D. VERIFIED CUSTOMER
Every time I try to make an appointment my most recent visit is not listed in your system. Also every time I bring in my vehicle I get a different number for the level that my brake pads are at. This is deeply concerning because this greatly affects my safety if no one can ever give me an accurate reading on what my brake pads are. The service managers were nice and able to help resolve these issues. But this has been a continuous issue that I truly hope it gets resolved otherwise I will start bringing my vehicle to a different dealership.
10/2/2019
Guillermo D. VERIFIED CUSTOMER
Even though it took almost 4 hours for service, I was updated on the work of the car. It really helped I was given an honest estimate of how long it would take. This was my second visit (left the first time because I was told it would be over three hours) and will return for my next service.
10/2/2019
Elizabeth S. VERIFIED CUSTOMER
Jamie is always great to interact with. He is courteous, friendly, and has a calming demeanor. He is an asset to your company!
10/1/2019
Gabriel B. VERIFIED CUSTOMER
Check my case file. You guys have been less than proactive and forthright.
10/1/2019
Abby R. VERIFIED CUSTOMER
Thank you, I felt like I received excellent service!