Steven was courteous, professional, and informative. He made my experience wonderful
10/20/2019
Xiao L. VERIFIED CUSTOMER
My TPMS SENSOR was on day of my service, and I thought my tire was low on pressure, it only needed some air. After I picked up my car, I was informed everything was checked and that everything is in excellent condition. The sensor was off but went back on after one day. I took it to a auto shop and within two minutes the mechanic found out that there’s a nail in the driver side front tire. This is a problem which could be easily detected while my car was at the service. Therefore I am not satisfied with my experience and the lack of checking my tires throughly. It could become a serious safety issue. Thank you.
10/20/2019
Erik W. VERIFIED CUSTOMER
Extremely helpful and professional!
10/19/2019
Alvin P. VERIFIED CUSTOMER
Took me more than 1hr 30 mins for an oil change with an appointment. Seems too long for the service.
10/19/2019
Imad I. VERIFIED CUSTOMER
Amazing lady, her smile made the difference it gives the confidence that you are taken care of, and she proofed it.
Thank you all thank you Mariela for the great service and please keep this smile on.
10/19/2019
Marco M. VERIFIED CUSTOMER
Great customer service!
10/19/2019
Elizabeth R. VERIFIED CUSTOMER
Excellent service
10/19/2019
Linda J. VERIFIED CUSTOMER
I found Rafael to be very professional and a pleasure to work with.
10/19/2019
Michelle M. VERIFIED CUSTOMER
Very good service. Thank you Rafael
10/19/2019
Jia L. VERIFIED CUSTOMER
Very good!
10/19/2019
Toni W. VERIFIED CUSTOMER
You did a great job but the wait time is ridiculous. I am not sure what the point of an appointment is when I sit for over two hours for a simple oil change. Thank you.
10/19/2019
Cameron T. VERIFIED CUSTOMER
Steven was awesome. Always reaching out every day to give me an update on my car. I really appreciate that. He went above and beyond to keep me in the loop instead of just calling me days later to tell me I can get my car. If I ever need anything from a Subaru dealer again I'd definitely go back.
10/18/2019
Heather F. VERIFIED CUSTOMER
Worst expierence of my life with this dealership. Used to go to Sierra Honda and didn't have anything this bad happen there. I get we're all human and we can make mistakes but when someone apologizes for misscheduling and blames their training and then drops the news that the dealership dropped the garage door on your car, about an hour after it was supposed to be ready, you don't feel too great. Also the repair was terrible and I can still see several dents on top of my spoiler. Not happy at all. On top of that, the fact they called me for a review before I had even picked up my vehicle was just insult to injury.
10/18/2019
Susan M. VERIFIED CUSTOMER
Professional and pleasant! Everybody was so nice!
10/18/2019
Alinne V. VERIFIED CUSTOMER
Not enough snacks!
10/18/2019
Steven W. VERIFIED CUSTOMER
Very efficient thanks
10/18/2019
Elia S. VERIFIED CUSTOMER
Car smelled like oil after service. Grease prints on hood too.