He was very accommodating and took care of my tire change even though I arrived at closing. I thought service was open til 9pm because these were the only hours I saw online. Rafael provides excellent service and even ensured my recall was handled during my service ensuring I didn’t need another trip back.
10/26/2019
Marion G. VERIFIED CUSTOMER
He is the best
10/25/2019
Susan L. VERIFIED CUSTOMER
Professional rep. Thorough follow up.
10/24/2019
Susan L. VERIFIED CUSTOMER
Great rep.
10/24/2019
Kalvin R. VERIFIED CUSTOMER
Very good experience this is my 1st service!
10/24/2019
Adolfo M. VERIFIED CUSTOMER
Awsome service and always was updated about the vehicle.
10/24/2019
Alan T. VERIFIED CUSTOMER
Rafael is very helpful and he deserves a perfect 10
10/24/2019
Alexander S. VERIFIED CUSTOMER
Very friendly service member. Gave me a good price for the work and the turnaround time was excellent.
10/24/2019
Marvin G. VERIFIED CUSTOMER
I got great service from Jaime!!!
10/24/2019
David G. VERIFIED CUSTOMER
good service is the norm
10/23/2019
John P. VERIFIED CUSTOMER
After 29 service visits, our Forester has finally stopped smoking and smelling! Congratulations! It was the valve cover. Would sure appreciate a quick steam clean at a future visit. John
10/23/2019
Marilou C. VERIFIED CUSTOMER
You have the best service out of other dealerships!
Your service adviser is always happy to answer my question.
I always ask for Jaime Vega and Bobby to take care of my Subaru because I have seen the quality of work they put in.
That’s why I only bring it to your dealership because your employees are friendly,
Courteous and they go an extra mile to make costumers happy with the service they provide.
10/23/2019
Diane D. VERIFIED CUSTOMER
Mariela properly estimated my wait time,(to check my car's tire)though due to a need to replace the tire, additional time was added on. She kept me apprised of every finding and made clear the additional costs involved with needing a replacement tire.She kept in contact via cell phone and made certain I knew the wi-fi instructions.
10/23/2019
Rachel C. VERIFIED CUSTOMER
Fast service and best communication
10/23/2019
Miyoko K. VERIFIED CUSTOMER
Steve was very courteous and informative about my car as well as the procedure to get the service at your dealer. The service was done within the time frame he estimated. It was a pleasant experience and I will definitely go back there again.
10/22/2019
Randall M. VERIFIED CUSTOMER
I always appreciate the good service I receive for my Crosstrek at your place, and today was no exception. Your staff is consistently friendly and helpful. I’m glad to know my car is in good hands.
10/22/2019
Ezra D. VERIFIED CUSTOMER
So friendly, so helpful and I won’t go to puente hills ever again haha. Rafael arranged for a lyft to take me to get my nails done while I waited when I was gonna get an Uber myself. So very nice and it felt like it wasn’t a bother. He really went above and beyond for me, explained every single thing that they did to my car and even helped me with coupons. Best service and it made me feel less anxious about my experience.