The salesman was so nice and was so helpful. The time he gave me for the service of my car was exactly what he told me.
11/8/2019
Jerry B. VERIFIED CUSTOMER
Very attentive to my problems with knowledge and understanding.
11/7/2019
Elaine P. VERIFIED CUSTOMER
I really appreciated Rafael - his knowledge, professionalism and his attention to deal. He was personable, and reassuring. Great traits to have in his position. Thank you to Rafael!!
11/7/2019
Tyler O. VERIFIED CUSTOMER
Excellent service! I got my car back way sooner than expected!
11/7/2019
Nancy F. VERIFIED CUSTOMER
I am always so impressed by the outstanding customer service and they just step up each time I go. Keep up the outstanding work!
11/7/2019
Arthur K. VERIFIED CUSTOMER
Jaime’s the best I dealt with in all the years and different dealers I’ve been to!
11/7/2019
Mike S. VERIFIED CUSTOMER
Always extraordinary!
11/6/2019
Susan D. VERIFIED CUSTOMER
Courteous service, offering quick resolution to my concern????
11/6/2019
Tracey T. VERIFIED CUSTOMER
Was almost exceptional, but I had asked the clock be set. It wasn’t, and 2 people couldn’t do it. I finally figured it out, but I expected the Subaru people to know how to do it. One even commented that several people had been in for that. But the service was good and everyone was pleasant.
11/6/2019
Mary M. VERIFIED CUSTOMER
Professional and customer friendly service provided in a timely manner.
11/5/2019
Rocco F. VERIFIED CUSTOMER
Liked the patience Jaime had with explaining to me what needed to be done and why it was needed. He also told me about how much time it would take to have the work done and it was completed in the time frame he stated. I enjoyed my experience with Sierra Subaru.
11/3/2019
John J. VERIFIED CUSTOMER
They are very professional and courteous. They seem to very fair and straight forward in regard to what repairs your car might need.
11/3/2019
Alice P. VERIFIED CUSTOMER
Jaime is the best!
11/3/2019
Alexander B. VERIFIED CUSTOMER
Very kind and understanding of the issue I was having. I felt very taken care of! Thanks so much Jaime.
11/2/2019
Jennifer D. VERIFIED CUSTOMER
Mariella is fantastic! She goes over and above expectations! I was extremely satisfied with the service I received.
11/2/2019
William L. VERIFIED CUSTOMER
Jamie is the best you have ever had! :)
11/1/2019
Marvin B. VERIFIED CUSTOMER
never disappointed with service adviser Jaime
11/1/2019
Cecil B. VERIFIED CUSTOMER
Fast service and very informative
11/1/2019
Lauren M. VERIFIED CUSTOMER
Steven's lack of knowledge on cars resulted in having my claim denied. He also stated that Safeguard would cover the flywheel and labor so therefore I told him to take it apart. He could have said they might deny the claim but he was certain there was damage to the flywheel so they will cover it. Well, they didn't cover it and left me with the bill and paying out of pocket. The design failure was common on these vehicles and Subaru should have covered it in the first place. Then you guys me charged 10 hours worth of Labor for a job that should have been less than 8 hours and not even 8 hours. Then you guys couldn't even provide a loaner car. It would take up to 10 minutes over the phone to get someone even to answer! The only thing helpful was the technician backing me up saying this was a problem before I bought the car. No one backed me up or tried to fight for repair that Subaru should have backed up. I will never go here again and I will make sure anyone I meet knows how you guys provide terrible customer service while ridiculously over charge. I can't believe you just charge how many hours you feel like instead of going by the book and how long it takes to do a job.
11/1/2019
Mary M. VERIFIED CUSTOMER
Mariela was great. Explain Ed everything. Very pleasant attitude. Veichle was ready when promised. Only confusing thing was that she was the only express person and to line up by her.