Everything good exempt I had to go back a second time they forgot to put my grandkids carseats bak in just a lil inconvenience could get kids had to drive bak again to pik ip 2 carseats lol... other than that love that place
2/27/2016
Bill C. VERIFIED CUSTOMER
Friendly and efficient service.
2/26/2016
Kristal L. VERIFIED CUSTOMER
Thank you for being so helpful. Everyone was so nice and really accommodating.
2/26/2016
Gary S. VERIFIED CUSTOMER
The part did not come in and my car was not ready by end of day. There needs to be a system on your end that if a needed part did not arrive by certain time, a trace be started to get the part in. Also to notify customer early enough so as to allow us to plan our day better. thanks.
But your team was very nice and helpful.
2/25/2016
Jodi H. VERIFIED CUSTOMER
Ken gave really great service was done even before estimated.
2/25/2016
Andrea F. VERIFIED CUSTOMER
Apparently a complete turnover in Service Staff. Previously I was greeted at my car by a Service advisor, this time I had a difficult time getting anyone's attention to my arrival.
-Service advisor appears to have duties that require this person leave the customer service area.
-Service advisor recommended additional work which sounds reasonable but I requested a future appointment. He said he would have the paper work right up. I waited about 45 minutes and then walked back to the Cashier who did Not Know that she had my paperwork, there needs to be a way to that cashier acknowledges that she has the billing work to the Service Advisors so that customers don't have a needless wait.
I have been a customer of this dealership since 2005, and have bought two cars here. When my sales person Rob Lewis left, I started getting calls from people telling me that Diamond Valley Honda wanted to buy my 2007 CRV. I would not have handled this in such a callous way.
2/24/2016
Raymundo E. VERIFIED CUSTOMER
Courteous, i was fully informed on the service that need to be replace/service soon. Thanks!
2/24/2016
Wendy S. VERIFIED CUSTOMER
I was very happy. The service came in at the price quoted. Everyone I talked with was helpful and courteous. Very satisfied!
2/24/2016
Danny C. VERIFIED CUSTOMER
I like the way they take care of my car and the information of what I need to take care of next.
2/23/2016
Samantha I. VERIFIED CUSTOMER
Very happy to receive a ride home and picked up when my car was done.car was done within 2 hrs. Thank you for you work
2/23/2016
Helayne P. VERIFIED CUSTOMER
Thanks for everything!
I like that you do what is needed and not alarmist.
2/21/2016
Michael D. VERIFIED CUSTOMER
Always get top customer service from service consultant Ulysses. He and the Diamond Valley Service Team make DVH great!
2/21/2016
Kara J. VERIFIED CUSTOMER
I am extremely satisfied with the service I received today and will definitely be back for more maintanence needs. Thank you.
2/21/2016
Jeff B. VERIFIED CUSTOMER
Fast and friendly service.
2/21/2016
Joy R. VERIFIED CUSTOMER
Very good
2/21/2016
James M. VERIFIED CUSTOMER
Outstanding. . .
2/20/2016
John F. VERIFIED CUSTOMER
Inform all that perticaped
2/19/2016
Lester E. VERIFIED CUSTOMER
Prompt and efficient plus friendly service writers. Big improvement over
the last time our Accord was serviced there.
Keep up the good work!
2/19/2016
Bill C. VERIFIED CUSTOMER
Very polite and efficient service.
2/18/2016
Delvana Y. VERIFIED CUSTOMER
Explained every thing I asked him. Everyone was friendly.
Got car done early.