Excellent attention from Martine!
She sure does know her job. She made me feel very comfortable.
Thank you Martine! Stay Gold!
7/14/2026
Julio F. VERIFIED CUSTOMER
I have always a good experience at Honda, they're very polite. They pay attention when you're explaining about your car, they always have a smile. I am very happy with Honda
7/14/2026
Scott H. VERIFIED CUSTOMER
Understood my service needs and wants very well and took care of them for me. Couldn't be more satisfied. 10 stars
7/14/2026
Damian S. VERIFIED CUSTOMER
The transparency there is second to none. You dont feel like they are trying to gouge money from you. They show you videos, give a thorough all point inspection. My only complaint is when you are waiting for a service rep to speak with you, they never acknowledge you or welcome you, its like they completely ignore you. But once your in, its all good.
7/14/2026
Teresa H. VERIFIED CUSTOMER
Always great service! Very prompt
7/13/2026
Viktoriia C. VERIFIED CUSTOMER
Martine was so helpful! Great service!
7/13/2026
Melissa L. VERIFIED CUSTOMER
Joel Williams was amazing to work with. He really took the time to get to the bottom of the issue with my Honda HR-V instead of just going with the easiest fix. He explained everything they found in a way I could understand, and even gave me tips on how to keep my car in good shape.
What stood out to me most is that Joel genuinely takes pride in his work. He was patient, friendly, thorough, and made sure everything was done right. My HR-V is running like new again, and I truly appreciate the care and effort he put into it. Thank you, Joel, for going above and beyond. Honda is lucky to have someone like you!
7/12/2026
Daniel S. VERIFIED CUSTOMER
Great
7/12/2026
Ricardo M. VERIFIED CUSTOMER
Great customer service
7/11/2026
Eva A. VERIFIED CUSTOMER
Mechanic forgot to recalibrate my car and he left my hand rest dirty and this was my first time at Honda Automotive center. Makes me think twice about coming back.
7/11/2026
Tiffany M. VERIFIED CUSTOMER
As always, I receive excellent service from Diamond Valley Honda
7/10/2026
Ulises O. VERIFIED CUSTOMER
Grasias a Miguel por El servicio excelente persona y a sus compañeros excelente servicio 10 de 10
7/10/2026
Larry M. VERIFIED CUSTOMER
Joel was amazing! Super helpful, communicative and just very nice
7/9/2026
Eric J. VERIFIED CUSTOMER
I bought my car less than 2 weeks ago. Miguel told me that they've narrowed the problem with my car's microphone down to 1 of 2 possible parts that need to be replaced. However, he refuses to buy and test them, even one at a time, even though they're certain one of them will fix the problem. He says he's going to make me take it to the Chevy dealership to have them fix it. He told me to ask Sales if they would cover the cost, and Jesse Johnston says he asked 3 supervisors and they all said no. So even though I paid for the car with cash just a few days ago, and I was promised that if anything went wrong in the first couple of weeks they'd take care of me, they've reneged on their word. I feel like I was used for my money. If this is how you treat your customers, I will never buy from you again, and I will advise everyone I know to not do business with Diamond Valley Honda. I do hope that whoever reads this contacts me to talk about this; if they do, I will reconsider my opinion. But right now, I feel hurt and betrayed.
7/9/2026
Kevin A. VERIFIED CUSTOMER
My service technician was above and beyond you don’t get this service often. Ty
7/9/2026
Allen M. VERIFIED CUSTOMER
Glad to have Honda thoroughly check out my Pilot. Thanks
7/9/2026
Brian H. VERIFIED CUSTOMER
Great communication skills
7/9/2026
Laura P. VERIFIED CUSTOMER
Not today
7/8/2026
Dolores G. VERIFIED CUSTOMER
Brandon presented himself professional and knowledgeable of his position.
Five stars to your service department.
Thank you Honda and Brandon.
7/8/2026
Laura M. VERIFIED CUSTOMER
Yes job was done well and I'm satisfied with the service. Thank you.