I'm very upset that paying for services was not part of the agreement that was not disclosed me during the sign of the contract.
Yes the lady the did are contract told oil change on the car as long as we had it. I thought it was great but know I know theres is always a catch.
What a nasty part on Honda Corp. the reason why I bought Honda for the past 12 years was loyalty, honesty but now I know what a scam.
I'm telling all my friends and family and anybody else that is welling to listen me.
Andrew C Yazzie Jr, ****-****-xxxx,
9/4/2016
Thomas B. VERIFIED CUSTOMER
N/A
9/4/2016
Sara G. VERIFIED CUSTOMER
Services always take longer than we are told. We are supposed to get free oil changes, but we were never told about all of the conditions. We were charged for a part that wasn't in and not installed yet. I'm coming back for that filter to be installed but I am thoroughly disappointed in the full communication from both sales and service individuals. My return is questionable.
9/4/2016
Pamela M. VERIFIED CUSTOMER
You have always taken very good care of my car and I thank you for that.
9/4/2016
Ken S. VERIFIED CUSTOMER
Diamond valley Honda service department is by far the best in customer service and repairs. Thank you so much for your help Ulysses
9/4/2016
Roger W. VERIFIED CUSTOMER
Thank-you. Ur the best.
9/3/2016
Dan L. VERIFIED CUSTOMER
I was well taken care of the service was great thank you again
9/2/2016
Lori H. VERIFIED CUSTOMER
Ulysses is awesome, attentive and knowledgeable. He always helps me no matter what kind of question I have for him about my Honda Pilot. So do him a favor and give him a raise - it boosts moral and makes people more productive. Thank you
9/2/2016
Ernesto J. VERIFIED CUSTOMER
Rogelio is an excellent worker
9/2/2016
Rogelio C. VERIFIED CUSTOMER
I was satisfied with my service. Only downside was the car wash after my oil change. Went home with my car looking dirtier than it was when I brought it in. Had washe'd my car 2 days prior.
9/2/2016
Julie V. VERIFIED CUSTOMER
I had an appointment to get work done on my vehicle and the part was not available when I came in for my scheduled appointment. So now I must come back again. Also, I called the next day and my phone message was never returned. My first experience with this service dept. was superior and unique to most dealerships, but my second visit and experience was typical of service departments and quite disappointing.
8/31/2016
Alessandra L. VERIFIED CUSTOMER
Oscar was a great service representative, he explained to me what exactly my cars service was and the fees and answered all my questions.
8/31/2016
Robert W. VERIFIED CUSTOMER
Everyone is always very helpful. I came in with a tire problem and even though I had no appointment, everyone was helpful. It took longer than I expected, My problem was solved.
8/31/2016
Joseph R. VERIFIED CUSTOMER
Great service ...
8/31/2016
Ramiah J. VERIFIED CUSTOMER
Hopefully Oscar cheers up a bit and is a little friendlier towards future customers. But overall good service.
8/30/2016
Glenda D. VERIFIED CUSTOMER
Awesome staff!
8/30/2016
Claude P. VERIFIED CUSTOMER
We brought our car in to be washed. And, we asked to have the wheel locks put on. The locks had not been available when we purchased the car. We were there between two and a half and three hours. I'm not sure if the wash is to include having the interior vacuumed, but it had not been vacuumed. We also bought a license plate holder, and asked to have that put on and the new licenses attached. That had not been done when the car was brought to us.
8/29/2016
Edita C. VERIFIED CUSTOMER
Awesome service, much appreciated!!!
8/28/2016
Jennifer P. VERIFIED CUSTOMER
Job well done for Rogelio and specially to Mason who's been so helpful and really takes care of us. Great customer service!