Very polite. respectable and acts very quick
Quickly.
8/20/2016
Maria L. VERIFIED CUSTOMER
You were awesome,thanks
8/19/2016
Anthony B. VERIFIED CUSTOMER
Disappointed. Just found out when I get my FREE oil change, I HAVE too pay for a tire rotation. Of course you guys don't mention this during the negotiations. UNBELIEVABLE. Ulisis is awesome
8/18/2016
Belinda S. VERIFIED CUSTOMER
Mr Morales was very helpful in explaining the procedures of my first maintenance schedule. Everything was taken care of. Just one little thing, when I left I noticed there is a different light on my dash now so I'll have to go back to get it taken care of. Other than that, I thank you for a job well done.
8/18/2016
Nicole G. VERIFIED CUSTOMER
The work on the car was done amazingly, there was some white residue on the driver side door, which was tough to get off but I ended up doing so.
8/18/2016
John H. VERIFIED CUSTOMER
Service department, as a whole, can handle minor repairs and services but is shockingly unqualified to handle more difficult issues.
8/18/2016
Jennifer R. VERIFIED CUSTOMER
The team does an awesome job. Mike the service manager amazes me every time. Keep up the good work DVH.
8/17/2016
Joyce B. VERIFIED CUSTOMER
Every part my experience was great! Service was professional, timely and courteous from the shuttle service to the Service Manager. Repair work was completed in a timely manner. I heard that Honda gouges on their prices so I checked pricing elsewhere and Honda was right on target! Thanks.
8/17/2016
Roger T. VERIFIED CUSTOMER
Service advisor Ulises was very helpful in explaining the work done. I like the personal touch.
8/17/2016
Miguel E. VERIFIED CUSTOMER
I receive a very good service. Thank you for all.
8/17/2016
Phil I. VERIFIED CUSTOMER
Many thanks to the Diamond Valley Honda team for the World Class Customer Service. I look forward to our future business relationship!
8/17/2016
Lucia S. VERIFIED CUSTOMER
Thank you, It didn't take very long at all today & I like the fact that I can get a ride home & also get picked up again when car is reaady..again I thank you..
8/16/2016
Carl T. VERIFIED CUSTOMER
Paul you driver great guy goes out of way to be helpfull
8/16/2016
Paul B. VERIFIED CUSTOMER
As usual Oscar was exceptional!
8/14/2016
Zeferino C. VERIFIED CUSTOMER
He was really nice and was dressed really respectable
8/13/2016
John H. VERIFIED CUSTOMER
I called 6 Honda dealers to make sure that the parts for both driver and passenger side airbags was in stock. Was told yes and made an appointment. Brought car from Big Bear. Told after driver side airbag was installed that passenger airbag not available. Expressing my frustration, I was then told it was available. Car repairs completed timely for pickup. When I picked up the car the airbag light was still lit. I was told that the light being turned off was not part of the service but that service could check why the light was lit and probably it was a bad sensor ... Would be $200 or more. This was said by another large sized device tech, not Oscar. Not happy!! I again feel like dealer service staff run a racket.
8/13/2016
William P. VERIFIED CUSTOMER
Very pleasant experience.
8/13/2016
Hilton S. VERIFIED CUSTOMER
When I need service done on my Honda vehicles, I go to to your dealership to get the job done right. Thank you.
8/12/2016
Josue R. VERIFIED CUSTOMER
Everything was taken care of in a timely manner and the customer service was excellent!
8/12/2016
Robert D. VERIFIED CUSTOMER
We we're completely happy with the service! Oscar was very pleasent and helpful!