It would be nice if you are getting your car washed the inside could also be takened care of honestly a curious customer
8/11/2016
Nubia R. VERIFIED CUSTOMER
Thanks for the service and washing my car
8/10/2016
Lisa D. VERIFIED CUSTOMER
Good service
8/10/2016
Fransico M. VERIFIED CUSTOMER
Excellent service, very kind person thank you
8/9/2016
David C. VERIFIED CUSTOMER
Goodjob
8/9/2016
Ian B. VERIFIED CUSTOMER
I am very satisfied with the service I received today on 8/8/16. The service manager, who I believe is Mike H., was extremely helpful with getting my HR-V taken care of and repaired. I was having bad feelings about my purchase at Diamond Valley, and most likely wouldn't have returned to purchase another vehicle there. I know now I will be taken care of and appreciated as a loyal customer . That has all changed with the exceptional experience I had today because of Mike H. He should be recognized for his commitment with helping customers. Service Manager Mike H., I thank you very much for today. Definitely 10/10
8/9/2016
Jene S. VERIFIED CUSTOMER
I thought Ulysses did a greatbjob. He was professional and displayed a genuine interest in answering all of my questions and in taking care of my vehicles needs. It inspires confidence in me with in the service department when there is a positive interaction with a service associate. I would refer others to Ulysses.
8/9/2016
Salvador G. VERIFIED CUSTOMER
Estoy muy contento con el servicio que me dieron en Honda muchas gracias Ulises
8/9/2016
Phyllis R. VERIFIED CUSTOMER
Had a concern with my last service...
Took it to Mike, he's a jewel, don't let him get away. He addressed it, fixed it...it's all good.
I'm very happy with Diamond Valley Honda !!!!!!
8/9/2016
Ismael S. VERIFIED CUSTOMER
Went in for stereo problem when listening to music on Bluetooth or radio stereo will automatically go to cd. Was told it was hard reset and everything was fine but when I picked and drove out the lot the same problem persisted.
8/9/2016
Richard H. VERIFIED CUSTOMER
Took to long and car had parking lot dust all over it from the landscape crew's blower so it had to be rewashed. Which took more time.
8/7/2016
John M. VERIFIED CUSTOMER
I had an appointment for an oil change and tire rotation. I was told I would be out in an hour tops, I sat there for 2 and a half hours. Not to mention I had 2 of my kids with me and it was highly unprofessional to hear the service advisors using profane language as we walked in.
8/7/2016
Leticia L. VERIFIED CUSTOMER
The service is excellent
8/7/2016
Martha S. VERIFIED CUSTOMER
I had an 815 appointment and still had to wait over 2 hrs for my car. Didn't leave the dealer until 1045. Not satisfied with this wait.
8/7/2016
Robert D. VERIFIED CUSTOMER
No customer service.lack of interest in the job.
8/6/2016
Jesse J. VERIFIED CUSTOMER
Your svc depts ethics and customer service is absolutely horrible. I have given 3 poor reviews and no one will contact me back. That says a lot about how serious you take your complaints. I'm sure the BBB would love to hear about all of the unethical problems I've had to deal with this last month. Honda doesn't have a problem taking my money but when a complaint comes in no one us around.
8/6/2016
Salvador G. VERIFIED CUSTOMER
Very wod
8/6/2016
Cristina V. VERIFIED CUSTOMER
Thank you for the great service. They were expecting me and were quick to start my service. It didn't take as long as I expected it to.
8/6/2016
Brent F. VERIFIED CUSTOMER
Na
8/6/2016
Lorrean E. VERIFIED CUSTOMER
Ken was very helpful, and explained everything that I ok'd. Thank you! And I Will be back. Missed Diamond Valley Honda.
Lorrean