Love the prompt fast service Barbie was great. And i didnt have to wait ling
9/22/2016
Nelson H. VERIFIED CUSTOMER
Best service advisor I've had here. Very friendly and helped me as soon as I pulled up.
9/22/2016
Cruz L. VERIFIED CUSTOMER
I feel as though they listened to our concerns. Although the technician did not spot the problem at first, he went back to check a little more thoroughly and discovered what my husband had mentioned. I appreciated that he took it seriously as it could have been a huge safety issue losing the wheel.
9/21/2016
James R. VERIFIED CUSTOMER
Service was very professional ????
9/21/2016
Angela R. VERIFIED CUSTOMER
Nice and fast service
9/21/2016
Leslie R. VERIFIED CUSTOMER
Loved it!
9/20/2016
Janet E. VERIFIED CUSTOMER
Wasted all of are day took it in for a tire sensor told us nothing was wrong it was just the tire pressure this is the 3rd time. Come to find out there is a nail in the tire this hole time! Your technicians need to be more thorough!
9/20/2016
Victor E. VERIFIED CUSTOMER
no because they did not reset my car after I had my oil change . now I have to take time out of my day and not to mention my gas . And now I have to go back to the dealership thank you very much .. not
9/20/2016
Albert C. VERIFIED CUSTOMER
Great job addressing my concern about time. Staying calm, although I was getting a bit agitated. Handled the situation professionals and got the car out in time for me to pick up my daughter.
9/18/2016
Eufene W. VERIFIED CUSTOMER
Great service Amber was very professional and very knowledgeable it was done under the estimated time that she gave me I was very pleased
9/18/2016
Jesse J. VERIFIED CUSTOMER
OUTSTANDING!!! Her professionalism and honesty has made this THE best interaction I've had with this dealership in 6 years. She made right what the previous staff screwed up numerous times. Talk about customer service!!! Barbie is awesome!!
9/17/2016
David E. VERIFIED CUSTOMER
Excellent customer service and my service was very fast. Thank you
9/17/2016
Joe M. VERIFIED CUSTOMER
Service was great. Appreciate the courtesy car washes after being serviced. Thanks.
9/17/2016
Jerry R. VERIFIED CUSTOMER
Three hours waiting for a oil change when I had an apoomtment is not acceptable. Top that off with the fact that plastic was still on my seat, paper floor mat still on the floor and the oil change indicater still showed code 1 ,15 percent. I went back in to service and a very nice lady came back to the car and reset it to 100 percent. I wonder if the oil was really changed since the indicater was not reset. I would think that would be part of the oil change procedure. I have two Honda cars and will probably bring them to Temicula in the future.
9/17/2016
Richard T. VERIFIED CUSTOMER
My service advisor Amber Cranber was very professional and easy to talk to. She notified me as soon as my odyssey was ready which was very much appreciated. She's a keeper! Good job Diamond Valley Honda once again !
9/17/2016
Dianne G. VERIFIED CUSTOMER
I have always had wonderful experiences with Diamond Valley Honda. Never a problem. I am, however, NOT happy with the way Honda's corporate office handled this situation!!
9/17/2016
Miriam A. VERIFIED CUSTOMER
Very satisfied
9/17/2016
Rayed S. VERIFIED CUSTOMER
Ulises Flores-morales and Troy were awesome great service and great bedside manners
9/17/2016
Elisha M. VERIFIED CUSTOMER
Amber has EXCELLENT customer service skills!!! Not sure her exact job title yet she is management material!!
9/17/2016
Kathi S. VERIFIED CUSTOMER
No need to contact me because I explains my views when I was there