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Real Reviews from VERIFIED CUSTOMERS
John Louis. VERIFIED CUSTOMER
They did a great job. Keep up the good work!!
3/13/2016
Alfonso B. VERIFIED CUSTOMER
O neal was very knowledgeable and professional. His positivity lit up a whole room. Thank you for your services.
3/13/2016
Colleen N. VERIFIED CUSTOMER
I made my appointment telephonically with Ulysses. He was kind and accommodating. When I went there, he was welcoming and totally willing to serve. I am completely happy with the service of my car, as I always am. I hope that Ulysses will be there to take care of me when I return.
3/12/2016
Desiree S. VERIFIED CUSTOMER
A little too long for a oil change two hours
3/12/2016
David K. VERIFIED CUSTOMER
Job completed with no issues.
3/12/2016
Jerry W. VERIFIED CUSTOMER
The ride to and from the dealer was needing looked at.
3/10/2016
David T. VERIFIED CUSTOMER
The staff at diamond hills Honda was excellent. The time and transaction was flawless. If you want total satisfaction in pricing time and service, visit diamond hills Honda
3/8/2016
Autumn E. VERIFIED CUSTOMER
Ken Ellerbeck was extremely helpful and I appreciate his excellent service
3/6/2016
Jose R. VERIFIED CUSTOMER
I'm glad that you guys now have more than one service writer on Saturday. And really glad that Greg was not there.
3/6/2016
LUIS C. VERIFIED CUSTOMER
Sastifecho!
3/6/2016
Ernesto D. VERIFIED CUSTOMER
Thanks:-)
3/5/2016
Melody F. VERIFIED CUSTOMER
Nice staff, prompt service, reasonable prices
3/5/2016
Peter J. VERIFIED CUSTOMER
Not satisfied with Honda Diamond Valley. Bought a vehicle on Sunday 2/28/16 brokedown Tuesday was in the shop for two days and today they call us to pick up the truck. We did. Heading bk to Riverside the truck broke down again for 4 times with the Same week we bought the truck. The service Roger said there's nothing wrong with the truck. Danny who is general manager had attitude and upset because we demand our money bk. Thank you thought for trying help us with financing company.
3/5/2016
Jacquelyn B. VERIFIED CUSTOMER
Well, I went this morning for my "free" oil change. My new vehicle was needed the B1 service. I made an appointment and was greeted by a friendly customer service rep at service and car was tagged, and went inside. The rep informed me it would be 85 or 89 dollars for the regular B1 Service. Ouch I said outlaid. Free oil is costing me a lot. The rep said i could check online for a coupon. So, i went to the customer service area and go online to look up what a B1 service is and if there were any coupons.....Lo and Behold there is a coupon for A1 B1 service on your website. When the bill was brought to me it was still listed for 85-89 USD. I showed the coupon and the what I was a B1 service and paid the 65 USD coupon price. I guess I was and still upset because, why didn't I get a free oil change if I paid the coupon price that was advertised. Just doesn't seem like there is a huge advantage for me to take the car there for "free" oil changes if it will cost that much money each visit. I understand that its just the OIL change that is free with the visit. I feel so much so that I will call in the morning and will speak with the service manager to see if I have to purchase any other service there and just do the "free" oil changes at you location.
3/2/2016
William B. VERIFIED CUSTOMER
They did a good job and follow through on everything they can. The
3/2/2016
Jerome F. VERIFIED CUSTOMER
Your service department is first class.
3/1/2016
Christine J. VERIFIED CUSTOMER
I'm not at all unhappy with the wonderful rep but with the policy that I should pay for an oil change that is apparently necessary to diagnose whether or not my car is burning oil. The cars oil was changed only 4 weeks ago, as I told the rep. The car didn't need an oil change, I'm sure that it would be just as easy to top up the car's oil, rather than change it, to determine whether or not it is burning oil when I return in 1500 miles. The manager kindly waived the oil change fee, but it still feels wrong that if this is a necessary part of the extended warranty process, then why should I have to pay for it?
3/1/2016
Albert A. VERIFIED CUSTOMER
Everyone extremely helpful especially Danny, Troy, and Ricardo
3/1/2016
Tim W. VERIFIED CUSTOMER
Job was done on time as promised and the price was as agreed upon. Thanks for the great service.
2/29/2016
Teresa D. VERIFIED CUSTOMER
BUT, as I was washing my car this last weekend, a screw that was attaching the lower rear spoiler I had installed just last week fell out. now back to Honda again....
2/29/2016