Mr. Moody exceeded every expectation as service advisor. He was easy to talk with and knowledgeable about my Tundra. You are fortunate to have him on your team
2/13/2026
Mostafa T. VERIFIED CUSTOMER
great job
2/13/2026
Bill L. VERIFIED CUSTOMER
Jeromy does a great job. Explains the service and repairs required. He is one of the factors I consider and why I choose Toyota Of Murfreesboro.
2/13/2026
David H. VERIFIED CUSTOMER
Marie was very polite and helpful!
2/13/2026
Kathy M. VERIFIED CUSTOMER
He was exceptionally helpful and took care of the problem. He was very nice
2/12/2026
Work Zone. VERIFIED CUSTOMER
I want to thank Brittany turner for everything. She is absolutely amazing at her job. She is the best advisor I have ever dealt with she is passionate and so knowledgeable about her job. I highly recommend Brittany for Toyota employee of the year. She was so patient and kind. Gave me daily updates even on the days she was off work. She went above and beyond for me.
BUT THE NEW SYSTEM STINKS. NO NEED TO MESS WITH SOME THING THATS NOT BROKEN.
2/12/2026
Nathaniel B. VERIFIED CUSTOMER
What the MPI said I needed and what was suggested to repair were totally different. Was told my vehicle would be ready and then ended up being pushed back 3 different times. Communication was very poor throughout the entire process.
2/12/2026
Markos M. VERIFIED CUSTOMER
It was great service, and really good customer service. Explained everything about the problem in my car and they fixed it he is one of my favorites there
2/12/2026
Wayne T. VERIFIED CUSTOMER
Everything was great. I told Brittany I needed my car back by a certain time and she made sure that it was done before that so I really appreciate that. Prices are fair and staff is honest. Great people
2/12/2026
Susan B. VERIFIED CUSTOMER
Robert was very professional and took care of my needs for my Highlander.
Because of Robert I’ll probably return for my next service.
2/11/2026
Richard C. VERIFIED CUSTOMER
Great Professional Service
2/11/2026
Nicholas P. VERIFIED CUSTOMER
After leaving the dealership today and getting onto the interstate, my car began beeping and displayed a warning that the hood was open. I was thankfully able to pull over safely before it potentially flew open while driving.
I’m concerned this may not have been properly secured after service, and I wanted to bring it to your attention as a serious safety issue. Please let me know how you would like to address this.
2/11/2026
Norman R. VERIFIED CUSTOMER
Paul is great. I like that guy. Give him a raise.
2/11/2026
Curtis L. VERIFIED CUSTOMER
Very nice & thorough
2/11/2026
Laquita M. VERIFIED CUSTOMER
Everything was excellent!
2/11/2026
Sonya D. VERIFIED CUSTOMER
I had a great experience today with Toyota. Earnest gave me the proper solutions for needs on my auto. Overall great service.
2/11/2026
David F. VERIFIED CUSTOMER
Robert was awesome and completely accommodating. The vehicle took a little longer to finish due to a recall download to the car’s computer. Robert kept me informed the entire time and even stayed late with me to ensure I was taken care of. My impression of Robert is that he is a hard worker and dedicated to providing outstanding customer service. I will absolutely return for future service based on this experience and seek out Robert to assist me. Thank you.
2/11/2026
Jim T. VERIFIED CUSTOMER
I had my vehicle aligned and it now pulls to the left.
2/10/2026
John T. VERIFIED CUSTOMER
Excellent service by my advisor Brittany
2/10/2026
Sharon M. VERIFIED CUSTOMER
Service was completed in the time specified and they even washed my car!! Very nice!! Thank you!!