Great service, Robert is professional and attentive
6/2/2026
Faozi M. VERIFIED CUSTOMER
Fawaz provided excellent service during my recent oil change at Toyota. He was professional, friendly, and made the whole process quick and easy. He kept me updated and answered all my questions clearly. I really appreciate the great customer service and will definitely be coming back again. Thank you, Fawaz!
6/2/2026
William J. VERIFIED CUSTOMER
Took a little longer than it should
6/1/2026
James Q. VERIFIED CUSTOMER
I was very satisfied with the service provided.
6/1/2026
Seth H. VERIFIED CUSTOMER
Excellent service, kept me informed. I appreciate you all
6/1/2026
Alicia P. VERIFIED CUSTOMER
Alex Galbreath made my recent service visit a great experience from start to finish. I came in expecting just a tire rotation, and Alex efficiently identified that I was also due for an oil change — both covered under my maintenance contract — and got both taken care of in a single visit. During the inspection, the team also caught that I needed a cabin air filter, which Alex communicated clearly so I could make an informed decision. Despite the additional service, I was in and out in about an hour. Alex was professional, communicative, and clearly focused on making the process as smooth as possible. I couldn't ask for better service!
5/31/2026
Todd B. VERIFIED CUSTOMER
Very disappointed in the cost of replacement parts for Toyota items. I can buy the entire tonneau cover after market for 1/4 of the price of your replace part, and it’s a better product. I get trying to make money, but when you are ripping your customers off, it really makes me wonder about Toyota products and quality.
5/31/2026
Brian C. VERIFIED CUSTOMER
You have an amazing mech team!
5/31/2026
Brian R. VERIFIED CUSTOMER
First class. Even washed the car. Now that is over and above call of duty.
Makes one want to come back.
Tanx
5/31/2026
Besa B. VERIFIED CUSTOMER
Brittney Turner was so helpful. She made sure we got what we needed done. We were in and out so quick and were still able to enjoy our Saturday. We will always ask for Brittney for future service appointments.
5/31/2026
Mcauthor B. VERIFIED CUSTOMER
Andrew Nasvall is an outstanding Service Advisor and he walked us through the entire process of getting our tire replaced after sustaining a puncture from a large nail in the roadway. We were traveling out of town but luckily our tires were still under warranty through a Toyota Dealership in Jackson TN. Without Andrew’s assistance, I would have paid out of pocket to have my tire replaced. He is very professional and shows great care, respect, and patience with his customers. You all should be proud to have an employee like him.
5/31/2026
Jeannie K. VERIFIED CUSTOMER
Andrew is an asset to your dealership. Each time I bring my vehicle in for service, I leave feeling as if he treats me as he would treat his own mother. It can’t get any better than that.
5/31/2026
Nancy S. VERIFIED CUSTOMER
I had great service
5/31/2026
Shawn S. VERIFIED CUSTOMER
As always, great customer service! Thank you!
5/31/2026
Tina T. VERIFIED CUSTOMER
Paul was pleasant. However, I had multiple concerns about the experience as a whole.
5/30/2026
William E. VERIFIED CUSTOMER
My technician was very friendly and helpful throughout the process.
5/30/2026
James L. VERIFIED CUSTOMER
They do great work and are very professional
5/30/2026
Debra R. VERIFIED CUSTOMER
Paul is the best. Friendly and takes care of the customer.