Thank you fawaz provide me with all i need and make my appointment easy
7/9/2026
Julia N. VERIFIED CUSTOMER
Robert was very nice and took his time to explain everthing to me as this was my first visit after purchasing a maintenance plan. I was very pleased with my service and the comfortable area to wait in.
It is difficult in todays world to find people who care about their job and the service they provide to others. Robert definitely meet my expectation. So far as a new customer that just purchased this year, I am and hope to stay pleased with the service at Toyota of Murfreesboro.
7/9/2026
Dulce And. VERIFIED CUSTOMER
Great service and excellent customer service from Chris Popin.
7/8/2026
Douglas S. VERIFIED CUSTOMER
Everything and everyone was great. Great customer service
Always enjoy being at the dealership.
7/8/2026
Donn C. VERIFIED CUSTOMER
Every time I bring my car for service at Toyota I always get great customer service. Deandre Niece is very professional.
7/8/2026
Emmanuel And. VERIFIED CUSTOMER
Chris Popin was excellent from the time I dropped off the car to completion. He listened to my concerns and made sure they were taken care of. Kept me updated throughout the process and with great recommendations. Excellent service
7/8/2026
Debra B. VERIFIED CUSTOMER
Despite being very busy the team worked hard to get me out ASAP to get to a doctor apt.
7/8/2026
Zackery T. VERIFIED CUSTOMER
Fez did a great job! I did have to bring my truck back because maintenance forget to reset the switch that shows maintenance required. I brought it back and Fez was right on it!
7/8/2026
Monica G. VERIFIED CUSTOMER
I was told to move behind another car. A truck pulls up about 10 minutes later and had no problem parked and waiting in front of the garage door. I was told it would take hours it have my passenger side seat checked. It took just a little over an hour. What if her comment made me say nevermind, which it almost did. Thank goodness I always expect Toyota to be complete liars. So I took a chance and said that's fine it has to be fine right. I doubt you when did the complete inspection of the car. You are never in the wrong, right?
7/8/2026
Christopher M. VERIFIED CUSTOMER
He was personable and polite
7/8/2026
Joel W. VERIFIED CUSTOMER
My truck is still doing the same thing that it was brought in for. Even though the technician said he couldn’t find anything wrong at this time. This also the second time I have had this in for the same reason and both times could not find anything wrong.
7/8/2026
Ann N. VERIFIED CUSTOMER
He explained everything so I understood what needed to be done. Got me in and out quicker than I expected.
7/8/2026
Vernon W. VERIFIED CUSTOMER
Wheel alignment was quoted at $160 tire shops quoted at $100 Paul looked up our vehicle and relayed to my wife that we have 4 more oil changes left on our maintenance program our vehicle has 65,000 more miles and or 44 months left . Now she asked for Paul to review our past oil changes and see if we paid for services that was included in our prepaid maintenance plan . I believe we have. So going forward I will be taking our vehicle to get serviced. As it may be they are saying things that I know are not true . And plus if I want extras I can determine that at the time it is there.
7/8/2026
Corey C. VERIFIED CUSTOMER
Great job, thanks for staying late to let me pickup today
7/8/2026
Rebecca R. VERIFIED CUSTOMER
I’m not happy, I waited 3 hours for an oil change. Upon me dropping the car off at service, I told the tech I was having issues with connectivity /navigation. He told me to speak to my sales person- needless to say it wasn’t addressed.
7/8/2026
Lora S. VERIFIED CUSTOMER
He was very kind and helpful about sharing the information about the repairs that were going to be needed on my car.
7/8/2026
Kim P. VERIFIED CUSTOMER
The service took much longer than usual, a little over two hours for the typical maintenance. I don’t consider that the customer service reps fault, but did want to communicate that it seemed a bit long for a designated service maintenance appointment. Thank you.
7/7/2026
Kyle K. VERIFIED CUSTOMER
Parts were replaced that were not damaged or necessary to be replaced. A wire that was chewed in half was taped together with black tape and was the source of the problem. We paid for a new compressor and it was not necessary. I am expecting money back from this incompetent service that was performed