Mr. Anbar was very helpful. He listened to my questions and requests and responded to them all. Mr. Anbar was professional and polite. I appreciated the work he did in facilitating the service of my car.
7/14/2026
Angel T. VERIFIED CUSTOMER
Paul Smith as usual took care of me with a professional manner. He has always provide the best recommendations for my the maintenance of my vehicle. Thank you Paul.
7/14/2026
Ebbah J. VERIFIED CUSTOMER
That's fine.
7/14/2026
Betty C. VERIFIED CUSTOMER
Robert was very professional and pleasant to deal with. Took good care of my mom’s Highlander.
7/14/2026
Markus C. VERIFIED CUSTOMER
I was charged for a diagnosis of a problem that didn’t need a diagnosis. I said I wanted a price for my door handles and they told me a thousand I denied service and got charged 150 for it. They told me my lower ball joint was bad and when I took it somewhere else they said it was my shocks and struts which fixed the problem. So Toyota gave me the wrong diagnosis and charged me for it. And they were going to fix the ball joint for over 2 thousand and that wouldn’t have fixed my problem. So I most likely wouldn’t got charged to fix the actual problem which probably would have been another couple grand. Only to look at my car I was charged almost a grand. Horrible experience. I would love for them to rectify this.
7/14/2026
William B. VERIFIED CUSTOMER
Fawaz was awesome! Thanks Fawaz!
7/14/2026
Donald C. VERIFIED CUSTOMER
A professional. Courteous. Sense of humor. Polite. Helpful. A perfect 10. Give him a pay raise.
7/14/2026
Saundra C. VERIFIED CUSTOMER
I was very satisfied with how Brittany listened to my problem and questions and kept me updated on my service.
7/14/2026
David H. VERIFIED CUSTOMER
Great service got me in/out quickly
7/13/2026
Emory C. VERIFIED CUSTOMER
Tires are still out of balance
7/13/2026
Eva P. VERIFIED CUSTOMER
Great and fast service
7/12/2026
Aaron H. VERIFIED CUSTOMER
I feel like this employee should be replaced immediately. My experience left me with the impression that he cares more about his paycheck than providing honest customer service. It also felt like he was trying to charge me for unnecessary services, which made it difficult to trust his recommendations.
Because of this experience, I will not be returning to this dealership. I expect honesty and integrity when doing business, and unfortunately, I did not receive that here.
7/12/2026
Debbie R. VERIFIED CUSTOMER
Very professional
7/12/2026
Jonathan D. VERIFIED CUSTOMER
Everything was great! Thanks Kandyse for making sure I was taken care of. I'll keep coming back!
7/12/2026
Zach A. VERIFIED CUSTOMER
Cole and everyone else I worked with were great. Friendly, helpful, and fast.
7/12/2026
Hannah B. VERIFIED CUSTOMER
Andrew was so helpful and took time to explain all the future services my truck needs in detail. I will be asking for Andrew every time now!
7/11/2026
Regina H. VERIFIED CUSTOMER
Deandre is amazing —- friendly, respectful, and informative.
7/11/2026
Autumn J. VERIFIED CUSTOMER
Takes way too long. What the point of making an appointment if you don’t even start until an hour after the appointment.
7/11/2026
Justin Z. VERIFIED CUSTOMER
Cole advised me it was probably best that myself and my wife part ways with Toyota of Murfreesboro Service. This after I was advised my battery was low on CCA. When he discovered I had purchased the battery there and installed it myself. Suddenly the battery check would take all day to complete and of course I was frustrated with the change in the delivery of how "crucial" this was. Now it was a "well you can just see how it goes" I admit I was frustrated but he advised me it may just be time to part ways and basically take my business elsewhere. I purchased a new toyota from toyota of murfreesboro and have performed all recommended maintenance there on that vehicle along with three other toyota vehicles but I won't be spoken to in this manner by your service adviser. I have 2 remaining prepaid oil changes and following those I will in fact no longer bring my business to Toyota of Murfreesboro.