Chris was outstanding. During my service appointment he kept me updated and went over the inspection in detail at the end of my appointment. He's was very knowledgeable, courteous and professional. He deserves a big thank you from me and Toyota for taking care of customer's the right way.
5/17/2026
Julie R. VERIFIED CUSTOMER
Neal was very helpful. Service, as always, was great!
5/17/2026
Kim C. VERIFIED CUSTOMER
Smyrna police pulled me over last night due to a driver side tail light being out. I told him I was just at Toyota this morning? Do u not check these? Fortunately the police officer was understanding and there is always the possibility it blew out later in the day so I will give you grace but wanted you to know as I wasn’t given and overview of what was checked. Thanks! Kim C
5/17/2026
Samuel P. VERIFIED CUSTOMER
Excellent!
5/17/2026
Muhammed C. VERIFIED CUSTOMER
At the very least, they should have provided some kind of alignment report or documentation similar to what Discount Tire or other wheel alignment service centers provide after completing the service. Usually, those reports clearly show the alignment measurements before and after the adjustment — for example, values highlighted in red before the service and turning green once corrected.
I was not given any documentation, pictures, or alignment printout that would allow me to verify whether the alignment issue on my Toyota Highlander was actually fixed properly. For a dealership service, I expected more transparency and proof of the work completed.
5/17/2026
Christina W. VERIFIED CUSTOMER
Fawaz goes above and beyond for us. We are always more than satisfied with the service he provides.
5/17/2026
Paul M. VERIFIED CUSTOMER
Great job. Thanks
5/17/2026
Patrick R. VERIFIED CUSTOMER
Tire Alignment quote given did not include shop supplies. Paul offered $30 credit on Toyota account. Would have preferred refund.
5/17/2026
Ken L. VERIFIED CUSTOMER
Deandre rocked it again! Thank yall for the exceptional service as always and a clean car to boot.
5/17/2026
Samir N. VERIFIED CUSTOMER
Great service thank you very much
5/16/2026
Jenny V. VERIFIED CUSTOMER
Always taken care of me ,l appreciate the service always do a great job ,and l always ask for Paul Smith he's always been great jobs always well done ,love my rave 4 .I still like my body shape of this car lt serves me well Thank you!!!
5/16/2026
Donald H. VERIFIED CUSTOMER
Always get great service from Toyota.
5/16/2026
George M. VERIFIED CUSTOMER
Fawaz Anbar provided an outstanding service experience from start to finish. He was professional, knowledgeable, and made sure all my questions were answered clearly. The process was smooth, fast, and stress-free, and I truly appreciated his attention to detail and customer care. Toyota of Murfreesboro is lucky to have someone so dedicated on their team. Highly recommend working with him!
5/16/2026
Wanda H. VERIFIED CUSTOMER
Very good service
5/16/2026
Janice C. VERIFIED CUSTOMER
He was really good! It was also the fastest l have ever gotten through the servic, usually it is hours upon hours! I’m looking forward to hearing from you
5/16/2026
Robert M. VERIFIED CUSTOMER
Brought my 2026 Grand Highlander (which I bought from your dealership) in to have a catalytic converter replaced under warranty. Told I did not qualify for a loaner vehicle. Then was told the car would be ready by 5pm. Finally got my car back at 6:45. Never received an explanation of the problem or the repair. Not good communications.
5/15/2026
George J. VERIFIED CUSTOMER
Great experience.
5/15/2026
Willy J. VERIFIED CUSTOMER
I am very pleased with the quick response and service I received. I would highly recommend your services.
5/15/2026
Michael H. VERIFIED CUSTOMER
Great experience
5/15/2026
Leona M. VERIFIED CUSTOMER
I have been going to Andrew for years! He always goes above and beyond every time! He makes everyone I send there for service feel like the most important customer!