We always receive great service and a friendly smiles. Samantha has been our service advisor for all of vehicles.
6/30/2026
Wanda M. VERIFIED CUSTOMER
As shared with the new service manager, Mike; I was totally let down by my service advisor. Customer service provided was hugely lacking!! My customer service experience would have had a different outcome had John did ONE thing; made “a” phone call..
6/30/2026
Robert W. VERIFIED CUSTOMER
Very kind and helpful…would be happy if he helped us on our next visit.
6/30/2026
Allison B. VERIFIED CUSTOMER
Chris was great! He communicated when my car would be done so I knew when to arrive to pick it up and was very kind.
6/29/2026
Rosa E. VERIFIED CUSTOMER
Robert was professional and friendly. He kept me informed about the status of my repairs.
6/29/2026
Sheena W. VERIFIED CUSTOMER
job well done thank you
6/28/2026
Dalaney W. VERIFIED CUSTOMER
The service was fine until I watched one of the techs eat chicken wings and proceed to get in my vehicle. He got chicken wing grease all over my steering wheel and interior door handle. Also the same tech when getting into my vehicle to back it out of the bay hit the driver side door on the lift. He just really didn’t seem to care about a quality job. Also when leaving the dealership I noticed a loud noise coming from the front left side of the vehicle that wasn’t there before I came to the dealership. Thanks
6/28/2026
Gloria C. VERIFIED CUSTOMER
We dropped the vehicle no service was provided. Due to our vehicle. Was asked to reschedule. Was asked to reschedule a machine was broken.
was not working
6/28/2026
Joanna L. VERIFIED CUSTOMER
Cole was terrific and kept me informed the whole time! The service was great!
6/28/2026
Klara H. VERIFIED CUSTOMER
Paul was wonderful and so happy with the service department! Highly recommend Toyota of Murfreesboro!!! Much appreciation-
6/28/2026
Vitalii K. VERIFIED CUSTOMER
We are extremely happy with the service we received at Toyota Maintenance. Everything was smooth, professional, and much faster than we expected. Servicing two cars took less than an hour!We especially want to thank Fawaz Anbar for his outstanding customer service. He was incredibly attentive and went above and beyond to double-check everything for us. Thanks to his attention to detail, he made sure our coverage applied correctly, which saved us a significant amount of money because we didn’t have to pay anything extra.Fawaz made the entire experience easy and stress-free. We had a great time while we waited, and we truly appreciate his professionalism and dedication. We highly recommend asking for Fawaz Anbar if you visit Toyota. Thank you for such an excellent experience!
6/28/2026
Kristina T. VERIFIED CUSTOMER
Your welcome
6/28/2026
Stacy G. VERIFIED CUSTOMER
The Service Writer, Cole, was very kind, helpful, and informative. The service was completed in the amount of time he told me to expect. He also recommended an alignment which I in fact needed. He let me see the alignment report to see where the Rav was out of alignment. The service appointment went very well.
6/28/2026
Bradley V. VERIFIED CUSTOMER
Chris was very helpful and made the entire experience positive.