service on the vehicle was satisfactory.
not pleased with the response to my request to disable the seatbelt alert.
Toyota does not provide a method to disable, rather refers customer to dealer to disable.
5/13/2026
Laura S. VERIFIED CUSTOMER
Fez was awesome.
5/13/2026
Nellie P. VERIFIED CUSTOMER
Kandyse was very prompt and friendly. I appreciate her on a job well done!
5/12/2026
Greg S. VERIFIED CUSTOMER
Fawaz was an exceptional advisor. Great communicator and very helpful.
5/12/2026
Linda C. VERIFIED CUSTOMER
Great service
5/12/2026
Anthony B. VERIFIED CUSTOMER
Chris was excellent to work with! He was great at communicating and explaining everything! Highly recommend Chris!
5/12/2026
Sung (Kenny). VERIFIED CUSTOMER
Chris did well on advising filter replacements against pollen as I suffer from mild allergies, thank you
5/12/2026
Angela G. VERIFIED CUSTOMER
This was the second time that I had to bring my car back for ceramic because it was not done correctly the first time. I also noticed that one of the brackets had come off in the backseat, and I asked for that to be put back on, which it was not. The young man who did my ceramic this time did a good job. Melody was super nice and helpful. When I picked my car up, Melody asked Candace if service could snap the bracket on, and she seemed very put out with Melody, trying to explain which bracket it was. Candace‘s response was, service is busy so no, they can’t. I understand being busy, but she just seemed very bothered, which is very unprofessional in my opinion.
5/12/2026
Saadiha K. VERIFIED CUSTOMER
Fawaz was very helpful and guiding me through different options and answering my quetions.
5/12/2026
David K. VERIFIED CUSTOMER
Had very limited communication on the status of our vehicle throughout its service.
5/12/2026
Carol R. VERIFIED CUSTOMER
Chris was very professional, answered all of my questions and was thorough with his explanation of the service needed. I appreciate his kindness and his expertise.
5/12/2026
Sandy D. VERIFIED CUSTOMER
Great customer service
5/12/2026
Barbara B. VERIFIED CUSTOMER
Andrew was a pleasure to work with. He was very informative and helpful.
5/12/2026
Stevenson V. VERIFIED CUSTOMER
Good service
5/10/2026
Saige C. VERIFIED CUSTOMER
Andrew is AMAZING!!!!!!!!!! He is efficient and knowledgeable!
5/10/2026
Sarah W. VERIFIED CUSTOMER
I hear alot of grinding like something was not put back together correctly. I need someone to call me so they can check the brakes again. The rear brakes were changed out but something doesn't sound right.
5/9/2026
Ronni A. VERIFIED CUSTOMER
I can not paste a picture of what he text me. It would be self explanatory why I was upset with this transaction. He texted me that my car needed an alignment and that plus an oil change would be $166.
5/9/2026
Joshua A. VERIFIED CUSTOMER
Good service and timely
5/9/2026
Mary G. VERIFIED CUSTOMER
Longest wait ever. Then my rav was pulled into the bay, washed and waiting for me. In the big bay where we pull in to turn over my rav. It was there about ten minutes then pulled out turned right out of the parking lot. A few minutes later I asked my advisor and he said he had 2 before me he had to do paperwork on bc they were done. Now I ask, if my car wash done, shouldn’t it have been processed so I could leave? That instead of releasing cars in the order they came in? Then about 5 minutes after we talked he calls my name…… it’s done but they cant find it!!!! I had to tell them it was ready and waiting then taken away. At least the snack lady seemed a bit friendlier today. Needless to say, I miss Nike Byrd!!!!!!!! I am seriously thinking of taking my business to Toyota dealership in Manchester.
5/9/2026
Kristine W. VERIFIED CUSTOMER
I love Andrew! He explains everything so I can understand it.