Maria was awesome! I got there at 6:55 and at 7 she treated me with a smile and was super helpful. I was out in 30 minutes and she escorted me to my truck. Could not have been a better experience, Maria seems to be an asset to your team.
5/3/2026
Riyadh A. VERIFIED CUSTOMER
My advisor was really professional, and he was going above and beyond with me and the other customers at the same time doing multitask professionally and quickly, and gave me a good results for my diagnosing issues.
The facility was really clean and nice and all the employees were helpful on doing their job on perfect way
5/3/2026
Kevin S. VERIFIED CUSTOMER
Excellent service!
5/3/2026
Ashley R. VERIFIED CUSTOMER
Chris was great!
5/3/2026
Brandy S. VERIFIED CUSTOMER
Marie was wonderful and has great customer service skills:)
5/3/2026
Brenda K. VERIFIED CUSTOMER
They did a great job
5/3/2026
Holly B. VERIFIED CUSTOMER
Ken is amazing! Service spot on. I was not pressured to do anything more than what I brought my car in for. He was informative and suggested what needed to be done. Happy to have my car serviced here!
5/3/2026
Ryan G. VERIFIED CUSTOMER
Andrew was great, went above and beyond.
5/3/2026
Braden S. VERIFIED CUSTOMER
Marie answered all my questions and was able to fit me in same day and my truck was ready in a few hours. I couldn’t have asked for better customer service.
5/3/2026
Ricky B. VERIFIED CUSTOMER
He is excellent at customer service. He was very friendly and knowledgeable.
5/2/2026
James L. VERIFIED CUSTOMER
They did great job on my vehicle and ken got my questions answered about my service contract
5/2/2026
Gregory A. VERIFIED CUSTOMER
Ken was fantastic. I appreciate the great customer service.
5/2/2026
Annabella K. VERIFIED CUSTOMER
Amazing help by Robert Santana! Efficient communication and great customer service! Would definitely like to be helped by him again! Great work can’t say enough just how helpful and kind he was!!! Definitely coming back to this Toyota dealership again!!
5/2/2026
Sameh A. VERIFIED CUSTOMER
Fawaz took good care of my car needs, I recommended him to all my friends, he took the time to understand my car issues and addressed them promptly. Fawaz’s knowledge and costumer service exceeded my expectations.
5/2/2026
Dimeta S. VERIFIED CUSTOMER
It took nearly 2 hours to get my oil changed even though I made an appointment. Then after waiting so long I had to look for the advisor because I had not received any update. When I sound him and we went to his office. He immediately tells me I may lose my lifetime warranty benefits because I missed the 120,000 service. I don’t recall being told that. When I started asking if I had declined the service previously, he started telling me how this is my responsibility and suggested I read my manual.
I have come there to get my car serviced for 3 years. I would expect to get help/guidance from my service advisor. Not to be blamed for not knowing about repairs and maintenance schedules. He even had the nerve to suggest writing all of the service requirements on the back of my receipt. I did not care for his tone and I was late to work.
5/2/2026
Mike H. VERIFIED CUSTOMER
Efficient service, very courteous
5/2/2026
Tony L. VERIFIED CUSTOMER
Andrew is the best service advisor I have ever had!!
5/2/2026
Francisca R. VERIFIED CUSTOMER
Everything was good thanks
5/2/2026
Judy T. VERIFIED CUSTOMER
Andrew was friendly and engaging from the first and later I saw him at the grocery store and he was just as nice off the job as on the job!! He represented Toyota of Murfreesboro very well. He went “above board”explaining what I can expect in future visits and even wrote it down for me. He offered to help me with future trips to Toyota of Murfreesboro and said I could ask for him.
5/2/2026
John B. VERIFIED CUSTOMER
Brittany was attentive to my service needs. She is a highly professional
Team member. I look forward working with her on my recall in the near future.