Paul is very professional, trustworthy and knowledgeable. I request him each time.
2/17/2026
George A. VERIFIED CUSTOMER
Robert did an excellent job!
2/17/2026
Debra M. VERIFIED CUSTOMER
Service was done quickly and Deandre did a terrific job of keeping me informed of the progress.
2/17/2026
Frances G. VERIFIED CUSTOMER
Andrew was awesome!
2/17/2026
Peter M. VERIFIED CUSTOMER
Robert was very helpful.
2/17/2026
Brenda W. VERIFIED CUSTOMER
He did a great job. Explain all that I need to know and gave me a quote for what needs to be done.
2/17/2026
Jennifer S. VERIFIED CUSTOMER
My screen is going black sometimes and was told I need to bring it when it’s black to see if it can be fixed. When you turn the car off and back on the screen comes back on, when it’s black the back up camera doesn’t work either. It’s a brand new car and was basically told there is nothing that can be done unless I bring it in when the screen is black, even then there might not be anything that can be done. That maybe an update could fix it but there was no update at the time.
2/17/2026
Samantha K. VERIFIED CUSTOMER
Please turn my auto lights back on after service. This is not something I check because I leave them on auto and this is a safety hazard. Thank you.
2/17/2026
Sam C. VERIFIED CUSTOMER
Inconsistent in diagnosing “issues”. Three services ago, I was told that my suspension needed to be totally replaced. I will be seeking a second opinion following my service. At that time, I was told by another shop that this was extremely unlikely given the mileage. I returned for two more services, and the alleged issue was not flagged or brought to my attention. At today’s service, I was told that there was a problem with the suspension on the front passenger side. Additionally, fixing this alleged issue with the suspension was quoted thousands of dollars less than the original “diagnosis”. I’m sorry, but it seems borderline fraudulent, and I did not appreciate my representative’s rudeness when this was addressed. It’s unlikely that I will ever return to Toyota of Murfreesboro, as I do not think I can trust the service department.
2/17/2026
Roshelle P. VERIFIED CUSTOMER
Kandyse is always so kind and very informative about my cars needs. Wouldn’t trust anyone else
2/17/2026
Sonya W. VERIFIED CUSTOMER
Andrew was very nice and knowledgeable.
2/16/2026
Denis L. VERIFIED CUSTOMER
Kandyse is easy to work with and is great at getting my vehicle taken care off.
2/16/2026
Ashley F. VERIFIED CUSTOMER
Paul was great!
2/16/2026
Daniel G. VERIFIED CUSTOMER
Mr. Reyes did a great job One of the better experiences that I have recieved at Toyota of Murfreesboro !!
2/15/2026
Sebastian A. VERIFIED CUSTOMER
Fawaz did a fantastic job!
2/15/2026
Michael T. VERIFIED CUSTOMER
Closed ticket in the morning. It took 9 hours to send me this text.
2/15/2026
Paul H. VERIFIED CUSTOMER
Paul is a great guy and always very attentive to what I need. He makes it happen and reminds me of things that need attention on my Highlander.
2/15/2026
Kevin V. VERIFIED CUSTOMER
Great customer service!
2/15/2026
Millie T. VERIFIED CUSTOMER
Everyone was absolutely wonderful from start to finish. Im very pleased.