It takes a little long to get checked out. When I leave my vehicle to get service is because I dont want to waste time sitting at the dealership. When I wait another 45 min just to sign papers becomes more inconvenient going to the dealer. Just needs to be streamlined a little. I understand things get busy but I dread going to get any service done anymore.
2/14/2026
Christopher B. VERIFIED CUSTOMER
Ms Kandyse was friendly, polite and had me in and out in record time.
2/14/2026
HEATHER Q. VERIFIED CUSTOMER
I was disappointed with my recent experience at this Toyota dealership. I was told my service would take about 3 hours, but it ended up being closer to 5. Throughout the wait, the attendant kept forgetting who I was—both on the phone and in person—which made the process more confusing than it needed to be. Eventually the manager had to step in to help so I could make it to a scheduled appointment. I appreciate the manager resolving things, but I do hope the team improves communication and organization for future customers.
2/14/2026
Jolynn H. VERIFIED CUSTOMER
Jeromy was extremely helpful and informative! He was easy to reach when I had questions. I appreciate his help and patience with my questions!
2/14/2026
Eric M. VERIFIED CUSTOMER
Earnest is an awesome service consultant
2/13/2026
Phyllis O. VERIFIED CUSTOMER
Paul was Great and really helped me ????
2/13/2026
Barbara C. VERIFIED CUSTOMER
I was given good service by Advisor Ernest Moody
He was professional and courteous. I will continue to have my car service at your dealership.
2/13/2026
Reggie R. VERIFIED CUSTOMER
Paul Smith has been my service coordinator for some time now and is always helpful with keeping me appraised of service needs and recommendations. I appreciate his time and care.
2/13/2026
Deborah H. VERIFIED CUSTOMER
I was pleased with the entire process.
2/13/2026
Deborah F. VERIFIED CUSTOMER
I love my Highlander
2/13/2026
Misty B. VERIFIED CUSTOMER
Very kind and patient service!
2/13/2026
Patricia M. VERIFIED CUSTOMER
Every one is courteous and professional.
2/13/2026
Ralph P. VERIFIED CUSTOMER
Deandre was very professional and kept me informed about the status of the service of my car and a very urgent repair that was needed.
2/13/2026
Eva W. VERIFIED CUSTOMER
Deandre was knowledgeable, kind and helpful.
I received great service! Thank you
2/13/2026
Susan B. VERIFIED CUSTOMER
Definitely a job well done! And quick service today as well! Always a pleasure to work with the service staff.
2/13/2026
Darbie M. VERIFIED CUSTOMER
Fawaz was great to work with.
2/13/2026
Lorena M. VERIFIED CUSTOMER
Mr. Paul Smith was great! Very professional and informative, wonderful customer service
2/13/2026
Jeremy F. VERIFIED CUSTOMER
Wait time is too long.
2/13/2026
Nick H. VERIFIED CUSTOMER
Great service. This is some of the best service that I have ever received.If it continues like this, I will continue to buy toyotas from now on.