I was there longer than expected but Mr. Moody was very nice and helpful with my service appointment and payment process. I usually ask for Paul Smith but he wasn't available at the time of my visit. Mr. Moody was very nice. I just hadn't planned on my visit taking 4 hours.
12/23/2025
Bobbie L. VERIFIED CUSTOMER
The service is always great
12/23/2025
Cheryl L. VERIFIED CUSTOMER
Mr Moody took good care of me making sure my car was serviced and notifying me when complete.
12/23/2025
Shawnda S. VERIFIED CUSTOMER
Representative was not able to find extended service agreement I purchased & was advising $300+ of services needed. When asked about my agreement, I was asked to “send a copy”. It’s paper and not easy to find. Not a great service experience.
12/23/2025
David T. VERIFIED CUSTOMER
Samantha was a tremendous help and kept in great contact with me while my truck was being serviced. Great job!
12/23/2025
Mary T. VERIFIED CUSTOMER
Always good service. Very efficient. Staff is very respectful.
12/23/2025
Torre P. VERIFIED CUSTOMER
Jeromy was so honest and real on a super-busy day the week of Christmas. I just needed a battery, and two hours is not ideal, but understandable.
12/23/2025
Michael F. VERIFIED CUSTOMER
Fez is a great service writer. He’s very polite, knowledgeable, and eager to assist. You’ve got a winner there!
12/21/2025
Dennis N. VERIFIED CUSTOMER
The car wash bends my whole license plate for the second time. No one told me car was ready
Another nice lady checkede out
12/21/2025
Paul D. VERIFIED CUSTOMER
Excelent
12/21/2025
Jana H. VERIFIED CUSTOMER
Deandre is the best you have and he deserves a raise.
12/21/2025
Justin E. VERIFIED CUSTOMER
Earnest was great and super helpful! My wife dropped off my truck to get serviced and she raved about Earnest and his kindness! Thank you!
12/21/2025
Tj K. VERIFIED CUSTOMER
Give Caleb a raise!!! He’s the best
12/21/2025
Mark H. VERIFIED CUSTOMER
Had new windshield Wipers put on and when I reset turned them on and one came off. Immediately returned and when they checked they were the wrong Wipers. Toyota did not have the correct Wipers so they had to go out and get them
I had to wait an additional 30 to 45 minutes.
Everything else was OK.
12/21/2025
Debra S. VERIFIED CUSTOMER
I pulled in and nobody greeted me. Didn’t know what to do stood by my car for a long time. Finally asked somebody who couldn’t be identified as a Toyota employee. What to do. They didn’t really know after a while. I’m nice gal helped me got a text message when my car was done, came in to the cashier to pay. She was rude unhelpful and said I needed to go to my technician which I didn’t know who my technician was because I didn’t know anything when I came in All the say I was happy getting my veteran discount. I just feel like people were not concerned about customers at all or anybody else around them
12/21/2025
Thomas B. VERIFIED CUSTOMER
The customer service was great and it appeared they did a thorough job servicing my car and inspecting it… but I wish the service techs were a bit more transparent about how long it would take my car to be serviced. I had an appointment for 11:15am for an oil change, rotation, and rear brakes replaced, and I didn’t leave the dealer until 4:00pm
12/21/2025
Leeann B. VERIFIED CUSTOMER
Caleb was kind and helpful!
12/21/2025
Kendall M. VERIFIED CUSTOMER
Fez is awesome as well as Jeremy. Both are great and will be the only two people we deal with at Toyota moving forward. Appreciated the customer service and the honesty.
12/21/2025
Carolina R. VERIFIED CUSTOMER
Always great service and great associates!
12/21/2025
Laurie S. VERIFIED CUSTOMER
I trust Mr. Moody, which is not to say I’ve had any negative experiences with others there prior to him.