Antonia was a polite gentleman. Was informative and friendly. Will gladly use him as a service advisor again!
12/19/2025
Don P. VERIFIED CUSTOMER
Overall, yes I was satisfied with the service I received from Britney at Toyota of Murfreesboro. However, I did turn down several of your recommended services because of the very high cost. For instance, one recommended service was to replace the TPM's for $1035.98 - really? That's totally ridiculous, because I went to a local Discount Tire store and had all 4 of them replaced for $256.00; it would be nice if your prices were more reasonable.
12/19/2025
Michael N. VERIFIED CUSTOMER
Thank you
12/18/2025
Andrea M. VERIFIED CUSTOMER
The customer service that I received was horrendous. I told the person when I arrived that I would be waiting. I then sat for 5 and a half hours and was not approached by anyone in the service department. I texted after three hours asking if there was an estimated time of completion. I didn’t not get an answer to that question. 45 minutes later I got a text about an addition part that was needed. I approved that through text and asked when it would be done. I got another text 15 minutes later listing a multitude of things that needed to be fixed. Someone should have come out and talked with me. I was there for 5 and a half hours and had to go find my service guy to check out. It is completely unacceptable!
12/18/2025
Peter M. VERIFIED CUSTOMER
Andrew was very knowledgeable and helpful in the service of my 2025 Toyota Tundra. I will be calling on him in the future.
12/18/2025
Bryce C. VERIFIED CUSTOMER
Michael was incredibly helpful professional and knowledgeable. him and his team where able to help assess and fix my issue in good time.
12/18/2025
Huw H. VERIFIED CUSTOMER
Great competently run shop
12/18/2025
Mary H. VERIFIED CUSTOMER
Excellent service
12/18/2025
Rhonda M. VERIFIED CUSTOMER
Brittany along with the rest of the team provide excellence service
12/18/2025
Hamad A. VERIFIED CUSTOMER
thank you for your service and kindness
mr andy the best
12/18/2025
Tammy W. VERIFIED CUSTOMER
Samantha was amazing and the driver was fantastic!!
12/17/2025
Deanna J. VERIFIED CUSTOMER
Took 2 1/2 hours for an oil change. A Recall for back up camera was supposed to be fixed, but because there was cleaning supplies in the back, they weren’t able to complete service. This is a major inconvenience for me considering I have limited time to return to address recall.
12/17/2025
Charles M. VERIFIED CUSTOMER
I had an appointment for 2 pm for an oil change and tire rotation and the job wasn’t finished until 4:30. I was unable to have any other suggested work done.
12/17/2025
Torren G. VERIFIED CUSTOMER
Let me be clear,
Antonio was amazing, he provided excellent service. As far as Toyota of Murfreesboro, it is out right a shame that this location would attempt to incorporate new system software without extensive training leading to utter chaos in the morning. Furthermore, I am well aware of the process of service management. I. Roughy car in at 7am it took 30min to get checked in and then I was clear I needed to be out for a meeting by 9 am. The dispatcher never sent my car back (until 8:45am) I watched it brought in. My service literally took 15min, a complete waste of time.
Please do better!
12/17/2025
Stacee Venanzio. VERIFIED CUSTOMER
Paul made sure my vehicle was taken care of, and he kept me informed of any new issues and status of the during service.
12/17/2025
Charles H. VERIFIED CUSTOMER
Quick turn around.
12/17/2025
Michael M. VERIFIED CUSTOMER
Fez did an amazing job
12/16/2025
Michael M. VERIFIED CUSTOMER
As always, Marie is highly professional and extends the highest level of courtesy and integrity to her clients. She represents Murphreesboro Toyota with the highest standards and is the perfect choice to be face of your organization.
12/16/2025
Sharon M. VERIFIED CUSTOMER
I will be happy to complete a survey.
12/16/2025
Henry T. VERIFIED CUSTOMER
Patricia Marie always takes care of her clients.
Great knowledge and great service every time.