Aaron was thorough and helpful throughout the interaction with Westside:. And, as always, the work was done right the first time.
1/17/2026
Beverly H. VERIFIED CUSTOMER
I was very pleased with my maintenance work done this morning. Everything was done quickly and efficiently. Thanks for the good service.
1/17/2026
Joseph V. VERIFIED CUSTOMER
Great service!
1/17/2026
Linda R. VERIFIED CUSTOMER
You always get me into repair quickly. I really appreciate that and you always resolve the problem I love Toyota! I also like the new layout for the service representatives’ desks. It seems more customer focused. Thanks to all of you.
1/16/2026
Jim H. VERIFIED CUSTOMER
I find it very frustrating that I am being charged for using a credit card. This was not the case in the past. I understand the need to pass the cost along on the low margin sales side. Service is not low margin.
1/16/2026
Luis F. VERIFIED CUSTOMER
Me encantó, voy muy contento, cumplieron con mi necesidad, era algo de emergencia
1/16/2026
Victor R. VERIFIED CUSTOMER
I will
1/16/2026
Michael K. VERIFIED CUSTOMER
Adrianna was very good and so friendly. Couldn’t ask for better! And the service manager is the best I ever had. He goes above and beyond. Can’t believe how helpful he is. He answered all my questions without hurrying me . Steve V. Is a joy to work with. Thank you very much
1/15/2026
Denise F. VERIFIED CUSTOMER
Steve Grillo is my go to advisor! He is always professional and knowledgeable! The dealership is Always busy and despite the chaos He takes care of the customer which in customer service is Rate any more and it’s So Appreciated! I will continue to have my service there and keep Steve as my service advisor!!
1/15/2026
Moji R. VERIFIED CUSTOMER
Adrianna was very excellent to work with. She was patient and informative and was very supportive in the requests being made. She made my service a pleasant experience.
1/15/2026
Michael H. VERIFIED CUSTOMER
Thanks
1/15/2026
Joshua Y. VERIFIED CUSTOMER
10/10 no notes
1/15/2026
Osamma S. VERIFIED CUSTOMER
Adrianna Anderson gave me excellent customer service I use to go to a different dealer for service but because of her I take my vehicle to west side Toyota
1/15/2026
Linda K. VERIFIED CUSTOMER
I was very surprised that the price of an oil change.
All my friends have GM cars and the one has a Kia and they don’t pay near that for an oil change what I paid today.
And I don’t even have synthetic oil
I have been coming to this dealership for over 17 years
1/15/2026
Tony W. VERIFIED CUSTOMER
Lots of oil in my driveway. See recent Google review for images.
1/14/2026
Iris K. VERIFIED CUSTOMER
I was quoted a price of 434 and it came out to over 500 and the service person couldn't explain why. Nothing was done that wasn't quoted.
1/14/2026
Trish W. VERIFIED CUSTOMER
Excellent service
1/14/2026
Diana L. VERIFIED CUSTOMER
I like coming here everyone is so nice and very helpful. This is my first Toyota I think you have a customer for life. Thank you
1/14/2026
Michelle R. VERIFIED CUSTOMER
I have chips out of my van that weren’t there before and now I have to leave it for another couple days to get fixed. Yes they’re giving me a rental, but I’d rather not have to deal with any of this and have my van the way it was when I brought it in.