My simple oil change and wheel alignment took over 2 hours
2/1/2026
Lori O. VERIFIED CUSTOMER
Aryn, was great to work with.
2/1/2026
Michael J. VERIFIED CUSTOMER
Aaron was great, he listened to everything that I had to say about the car. As he was putting the information in the iPad, he was asking me questions about any other details I could remember about the proformance of the car. Aaron did a great job, and it was a pleasure having him as my service technician. M. Johnson
1/31/2026
Mark B. VERIFIED CUSTOMER
When I made the appointment they said for tire rotation. when I got there, I found out it should be oil change and brake fluid.
Also, I am not happy that you charge 3% to use a credit card for the shop fee fees of buying a $48,000 car from your dealer it would be nice to not nickel and diamonds on every Dang gone thing.
1/31/2026
Debbie C. VERIFIED CUSTOMER
Very professional
1/31/2026
Robert M. VERIFIED CUSTOMER
Adrianna was great, kept me informed on status. Was personable and friendly.
1/31/2026
Michael G. VERIFIED CUSTOMER
Kendrick is the best
1/31/2026
Moranna J. VERIFIED CUSTOMER
Aren't Martin, was very professional concerning the question I ask and information I wanted to know about my car.
Thank you!
Aren't Martin
1/30/2026
Martha G. VERIFIED CUSTOMER
Selena was so easy to talk to and let me explain my concerns. Great customer service skills!
1/30/2026
Rose B. VERIFIED CUSTOMER
All went well. No problems. All the staff were really nice and helpful.
1/30/2026
Allison T. VERIFIED CUSTOMER
Very helpful and professional!
1/30/2026
Kurt S. VERIFIED CUSTOMER
Selena was very friendly and prompt in relaying the finding of one of the issues i brought my Tacoma in for. The issue was resolved as well as the 60k mile service and other maintenance items very quickly with several updates along the way. Given this service interaction, i plan on servicing my Tacoma at Westside Toyota moving forward.
1/29/2026
Ronald W. VERIFIED CUSTOMER
Steve was excellent
1/29/2026
Emmanuel G. VERIFIED CUSTOMER
A+
1/29/2026
Jared L. VERIFIED CUSTOMER
Aaron’s great and helpful
1/29/2026
Melissa M. VERIFIED CUSTOMER
Received great service and encountered wonderful employees at this location. Highly recommend!
1/29/2026
Clay P. VERIFIED CUSTOMER
Selena was awesome. Everything got done quickly and I was out of there within an hour and the customer service is always excellent.
1/29/2026
Bryon E. VERIFIED CUSTOMER
Good job
1/29/2026
Clayton M. VERIFIED CUSTOMER
I learned that Ziebart may be able to undercoat my vehicle without compromising the warranty
1/29/2026
June R. VERIFIED CUSTOMER
I scheduled an oil change, which resulted in needing a new battery and air filter. And then, adding 3 percent to credit card payments increased the bill. I was there almost 2 hours for a scheduled oil change.