My service engine alert is still on. I don’t think the recall was addressed as the rear back up guides are not operating as they should from factory. Was the oil change done? Overall not a great experience
3/9/2026
Egan P. VERIFIED CUSTOMER
She is super attentive and helped me understand the answers to all my questions!
3/8/2026
Victoria M. VERIFIED CUSTOMER
Thank you for your fast attentive professional service.
3/8/2026
Jacob R. VERIFIED CUSTOMER
It was my first time getting service here, so maybe I just wasn't aware that a line of cars could form. I showed 10 minutes early and already 3-4 cars in line in front of service entrance. To not block the way, I parked on the side and waited for open. Several more cars arrived by the time the service door opened, and because I parked to the side I got checked in last due to how the line formed and progressed. Next time I'll arrive 20min early to have that first spot in line.
3/8/2026
Ronald S. VERIFIED CUSTOMER
Servoce advisor was very friendly and professional. Service was performed efficiently
3/7/2026
Melanie S. VERIFIED CUSTOMER
Aaron was very communicative and courteous and efficient!
I had a clear idea of the problems my car presented and he was very understanding.
3/7/2026
Linda C. VERIFIED CUSTOMER
Darren was very helpful.
3/7/2026
Sylvia J. VERIFIED CUSTOMER
Aaron went above and beyond.
Very personable as well as professional
3/7/2026
Antonio B. VERIFIED CUSTOMER
Thank you so much for reassuring me and helping me get a rental when the check engine light was still on when I picked up my car after getting multiple serious repairs, I totally panicked and appreciate your kindness and patience, everyone at Westside Toyota has been absolutely amazing, kind, and professional - thank you so much!
3/7/2026
Kevin F. VERIFIED CUSTOMER
Aaron was absolutely fantastic!!! I’ll actually ask for him next I’m in for any service call!!
Heather Fogarty
3/7/2026
Janet K. VERIFIED CUSTOMER
Everything went very well. Service was done sooner than expected. Very nice service dept.
3/6/2026
Michael M. VERIFIED CUSTOMER
5 stars. Perfect experience.
3/6/2026
Susan D. VERIFIED CUSTOMER
Selena explained the services that were done to my car very well and was very friendly.
3/6/2026
Robert K. VERIFIED CUSTOMER
Very thorough inspections of my car to let me know what other service would be required.
3/6/2026
Mary Jo. VERIFIED CUSTOMER
Kenric was very friendly,informative, and answered my questions without hesitation. He is an asset to your team!!
3/6/2026
Michael H. VERIFIED CUSTOMER
Excellent service. 100% satisfied
3/6/2026
Cynthia C. VERIFIED CUSTOMER
Wonderful job.
3/5/2026
Jeannette F. VERIFIED CUSTOMER
Thank you for washing my car. That is such a nice service you offer. It was very helpful.
3/5/2026
Carmen H. VERIFIED CUSTOMER
I didn't know you did test ride after a oil change. I took my car in with 42218 miles and got it back with 42220 miles. I did not like that someone drove my car without telling me. That has never been done. I was told that after I saw my mileage. And first of all the girl wrote down 42219 miles on paper work that was a lie my car had42218 when I got there. I am very disappointed with toyota. The only thing that needs to be checked is the oil filter & oil pan plug. Both can be checked with the engine on idling. The engine will billed oil persure with the engine idling. No need to had my car driven. Assuming both oil pan plug & oil filter were installed properly.