My wife says that she found out after she got home and looked at the paperwork that my car needs additional things done. It would’ve been really helpful to know that beforehand, preferably, or at the latest while she was still there and they perhaps could’ve done them while she was there. Now we have to figure out another time to switch cars and make this all happen again.
2/10/2026
Cheryl M. VERIFIED CUSTOMER
Aryn was terrific and helpful
2/8/2026
Michael A. VERIFIED CUSTOMER
In addition to my cars check up, I asked for a new battery in my husband's key fob and the associate said they did it but when we tried it at home it did not work.
2/8/2026
Rich W. VERIFIED CUSTOMER
Everyone were friendly and very helpful. Service was excellent , I would recommend.
2/8/2026
Amber H. VERIFIED CUSTOMER
Great service!
2/8/2026
William R. VERIFIED CUSTOMER
Friendly and helpful experience!
2/7/2026
David M. VERIFIED CUSTOMER
Aaron was great to work with. He is both smart and knowledgable!
2/7/2026
Bonnie A. VERIFIED CUSTOMER
Sam was very helpful and professional.
2/7/2026
Becky M. VERIFIED CUSTOMER
Thank you team Toyota, see you all in 5,000 miles.????
2/7/2026
Paula D. VERIFIED CUSTOMER
Mr.Grillo did an outstanding job taking care of me today. He was very personable.
2/7/2026
Kathy G. VERIFIED CUSTOMER
Steven is always helpful and trusting always on point and knows how to treat a guest.
2/7/2026
Leonard M. VERIFIED CUSTOMER
Everything would have been fine if I didn't have to wait 1.5 hrs for the shuttle.
2/7/2026
Allyson M. VERIFIED CUSTOMER
Sam was amazing and very helpful
2/7/2026
Adam S. VERIFIED CUSTOMER
Aaron was unbelievable, would like to work with him in the future.
2/7/2026
Ammar S. VERIFIED CUSTOMER
Adrianna was very professional and helpful
2/6/2026
Carolyn C. VERIFIED CUSTOMER
Very professional and efficient
2/6/2026
Anthony S. VERIFIED CUSTOMER
Sam was fine.
It took longer to get the work done on my vehicle. I had a waiting appointment and I decided to go drop off and pick up later. I was notified about 1:30 if I wanted certain services like filter change and wipers. I said no. It called and filled out the online estimate. Rep on phone said ok. I will let them know and they finish the work. I came at 3 and it wasn’t finished yet. Also we had another appointment to go to so I asked about after hours pickup. She had to ask about that and it turns out I can pick up before 7pm with receptionist. But when I got there at 6:30 she did not have my key. Another guy had to go find it on the service department. I think he had to call someone. Cause I saw him on the cellphone through the glass. He had check some sort of lock box but then saw him walk further down the service department towards the offices. I got a text that said the car was ready at 4:46pm. It just seems like it took a long time for my car to be done. Especially when I think they quoted me a 2 hr wait if I waited.
2/6/2026
Lydia M. VERIFIED CUSTOMER
Great experience, just was unsure about the frequency of the oil changes. But no other issues!
2/6/2026
Patrick L. VERIFIED CUSTOMER
She is fantastic. A true gem in the industry. She is excited about her position and helping customers. Out of all the service advisors I have ever dealt with she is the best hands down. Give that girl a raise!