I was quoted $642 for a battery to be installed. I signed off on that amount. Not a tricky thing. When paying AJ informed me the final amount was $770. A $130 difference for a battery installation. A customer should be informed on the front end for something so basic as a battery.
5/2/2026
CHRISTINE T. VERIFIED CUSTOMER
John was very professional, explained what was necessary with prices. Kept me appraised of the progress of the service, and respectfully answered my questions.
5/2/2026
Ibraheem H. VERIFIED CUSTOMER
Chis is great i prefer him whenever I come in for anything
5/2/2026
Laurene L. VERIFIED CUSTOMER
The team always does a great job. Thanks for the service.!
5/2/2026
Julian D. VERIFIED CUSTOMER
Great service
5/1/2026
David K. VERIFIED CUSTOMER
I wouldn't take my car no where else.
5/1/2026
John C. VERIFIED CUSTOMER
Julian was so professional and helpful. We got all required maintenance and service recommendations before we left Serra so we knew what to expect. Julian was great at communicating with us. We are very happy with this service department.
5/1/2026
Nadia C. VERIFIED CUSTOMER
From the moment I arrived, Rigo was welcoming, professional, and genuinely attentive. He took the time to walk me through everything my truck needed in a way that was clear and easy to understand, and he never made me feel rushed or brushed off.
Excellent communication! Rigo kept me updated throughout the entire process and made sure I was comfortable every step of the way. His level of transparency and customer care is rare and very much appreciated.
My vehicle was completed in a timely manner, everything was handled exactly as explained, and I left feeling confident and taken care of.
Rigo is a hell of an asset to the team, and because of him, I’ll absolutely be returning for future service. Highly recommend asking for him if you want a smooth, stress free experience!
5/1/2026
John J. VERIFIED CUSTOMER
Rigo is fantastic.
5/1/2026
Gabrielle H. VERIFIED CUSTOMER
Expensive
5/1/2026
Duane M. VERIFIED CUSTOMER
Ok
4/30/2026
Hector D. VERIFIED CUSTOMER
The master mechanic solved the initial problem and was very detail oriented, in addition solving inconveniences with my vehicle which prompted me to add some of the suggested services to my bill.
4/30/2026
Henry P. VERIFIED CUSTOMER
Was coming in for 10k service but instead performing 15k service. My car is only 10840 miles. Advisor Alton didn’t have the explanation of why and went ahead doing 15k instead of 10k I asked for.
4/30/2026
Thomas D. VERIFIED CUSTOMER
Rigo was very professional and up front with everything. He seemed very honest and informative.
4/30/2026
PAULA G. VERIFIED CUSTOMER
I like dealing with Michael because I have dealt with with him many times over the years and I trust him to give good advice.